Job description
Come join us on our mission to build cultures where employees and companies thrive. You will play a critical role helping ensure our internal programs reflect the same care and clarity we bring to our customers. This is a unique opportunity to step into a central operations role during a high-impact moment—supporting our team while a core teammate is out on leave.
We’re looking for someone who thrives in dynamic environments, loves solving messy problems, and brings a curious, proactive mindset to everything they do. You’ll play a critical role in keeping our people programs running smoothly, flexing across a wide range of responsibilities, and helping scale how we support employees across their entire journey at Lattice. From onboarding and benefits to compliance, contingent workforce, and automation, your work will directly shape the employee experience and lay the groundwork for what’s next as we grow.
What You Will Do
- Act as a key partner in day-to-day People Operations support, responding to employee inquiries and supporting benefits administration.
- Execute and maintain People programs such as onboarding/offboarding, leave tracking, benefits, compensation cycles, and compliance workflows.
- Collaborate with process owners to draft and maintain policies and practices in Notion; support internal knowledge sharing.
- Support unemployment claims processing, COBRA subsidy tracking in Kept, and updates related to Lattice’s benefits tools.
- Monitor and triage incoming mail/shipment via our virtual mailbox and ensure appropriate follow-up.
- Maintain and improve People team resources and employee help content, identifying content gaps and standardizing updates.
- Own documentation and process improvement work related to contingent workforce onboarding and offboarding.
- Use employee inquiry data to surface trends, identify opportunities to automate or improve the employee experience, and reduce manual work.
- Provide general project support across compliance internal tools and systems
- Own the administration of required annual trainings, ensuring timely completion, tracking compliance, and escalating as needed to meet internal and legal standards.
- Ad Hoc Projects & Process Improvements: Identify opportunities to automate processes and enhance efficiency by leading cross-functional initiatives that promote operational excellence. Leverage automation tools (e.g., AI) to minimize manual tasks and improve productivity.
- Actively identifying employee-centered improvements and participating in improvement projects. Driving standardization, simplification, and automation of the relevant processes.
What You Will Bring to the Table
- 4+ years of experience in People Operations or a related field, with strong knowledge of core HR processes and best practices.
- Comfortable wearing multiple hats—you bring breadth of experience across HR domains and enjoy jumping between tasks and projects.
- Adaptable and curious: you’re energized by change, ask thoughtful questions, and seek out better ways of doing things.
- Proficiency with HR systems and tools, and comfort using tech to streamline operations and documentation.
- Strong process improvement and project management skills, with a track record of implementing changes that drive efficiency.
- Analytical mindset with the ability to spot trends in data and translate them into actionable insights.
- Excellent communication and collaboration skills; you work well with cross-functional teams and thrive in a fast-paced environment.
- Highly organized, detail-oriented, and able to prioritize multiple tasks with ease.
- A proactive problem-solver who’s excited to navigate ambiguity and deliver people-centered solutions.
- Discreet and trustworthy when handling sensitive information, with good judgment on when to escalate.
The estimated hourly rate for this role is $47.00 - $55.00.
*Note on Pay Transparency:
Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and © individual candidate experience.
Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law.
#LI-REMOTE
About Lattice
Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies.
Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Loom, Robinhood, and Gusto.
Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.
By clicking the “Submit Application” button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with Lattice’s Job Applicant Privacy Policy__.
