Summary
PingWind is seeking a Senior Program Manager to support the Department of Veterans Affairs (VA) remotely. The role requires a Bachelor's degree and 5+ years of relevant experience, with preference given to those who have worked with the VA. Responsibilities include leading projects, managing costs, developing customer relationships, and growing revenue streams.
Requirements
- Bachelor’s degree with 5+ years of relevant experience; 8 years of additional relevant experience may be substituted for education
- U.S. Citizenship; Ability to obtain Public Trust clearance
- Exceptional ability to communicate with leadership, staff, and customers
- Flexible, able to adapt to different customer groups and expectations
- Expertise with IT program/project management, including managing complex, technical projects with integrated systems and processes
- Self-motivated, detail-oriented, and organized
- Strong desire and ability to facilitate collaboration at a program level
- Experience working in and with cross-functional teams, preferably developing software
- Outcome-oriented approach focused on delivering value to end users backed by measurable, data-driven results
Responsibilities
- Lead and shepherd the delivery/operations for assigned program(s) and/or project(s)
- Manage cost, schedule, scope, performance, and customer satisfaction
- Own, nurture, and develop strong customer relationships that are evidenced by exceptional customer satisfaction scores
- Work with customers to grow and expand revenue streams, e.g. leveraging optional tasks and/or additional scope
- Proactively communicate with government points of contact on accomplishments, priorities, risks, and issues
- Manage, develop, and refine team resources to fit evolving program/project needs
- Manage partner/subcontractor relationships and associated subcontractor agreements
- Ensure the high-quality creation and timely delivery of required contract deliverables
- Work with PingWind leadership to build business leveraging program/project performance and accomplishments
- Implement best practices for building and growing company culture
Preferred Qualifications
Formal Agile or PM trainings and/or certifications, such as CSM or PMP
Benefits
- Paid Federal Holidays
- Robust Health & Dental Insurance Options
- 401k with matching
- Paid vacation and sick leave
- Continuing education assistance
- Short Term / Long Term Disability & Life Insurance
- Employee Assistance Program through Sun Life Financial EAP Guidance Resources
