Job description
Reliance Health’s mission is to make quality healthcare delightful, affordable, and accessible in emerging markets. From Nigeria, Egypt, Senegal and beyond, we offer comprehensive health plans tailored to both employers’ and employees’ needs through an integrated approach that includes telemedicine, affordable health insurance, and a combination of partner and proprietary healthcare facilities. By leveraging advanced technology, we are transforming the healthcare landscape, making it more efficient and accessible for everyone.
We are currently hiring a Senior Provider Relations Associate who will be responsible for identifying, acquiring, and maintaining relationships with new Healthcare Providers. This role ensures network expansion through effective engagement, negotiation, and onboarding of qualified providers while maintaining high standards in documentation and communication. The associate will work closely with internal stakeholders to support business needs and ensure service excellence.
Identify and engage prospective healthcare providers in alignment with client requests and departmental plans, ensuring all prospects meet defined qualification criteria
Introduce Reliance Health to potential providers through calls, emails, and onsite visits to initiate partnership discussions
Share partnership proposals and tariff lists, and lead negotiations to secure mutually beneficial agreements
Maintain regular communication with providers to follow up on proposals and move them through the onboarding process
Document all daily activities accurately in the RHMO dashboard
Ensure timely and error-free submission of monthly reports to the Team Lead
Collaborate with internal departments such as Claims, IT, RCC, and Sales to resolve issues and support overall provider relationship management
Uphold Reliance Health’s standards and values in all external interactions and engagements
Bachelor’s degree in science/health related field
Proven experience in a similar provider relations or healthcare management role
Excellent communication, negotiation, and influencing skills
Ability to work independently with a high level of intellectual autonomy
At Reliance Health, we prioritize our people and their well-being. Our benefits package is designed to support your success, growth, and happiness. Here’s what you’ll enjoy:
- Remote-First Environment
Work from anywhere while staying connected to a vibrant, collaborative team.
- Competitive Salary and Benefits We offer a salary that’s benchmarked against the best in the industry, ensuring your expertise and impact are fully rewarded.
- Premium Health Insurance
Comprehensive health coverage for you and your family, because your well-being comes first.
- Unlimited Leave
Take the time you need when you need it—no limits, no questions.
- Meaningful Impact
Play a key role in transforming customer experiences and shaping healthcare innovation.
- Collaborative Work Culture
Join a supportive, inclusive, and team-focused environment that celebrates diversity.
- Growth Opportunities
Access tools, mentorship, and resources to elevate your skills and career.
- Learning & Development Allowance
We provide an allowance to support your ongoing professional growth and skill enhancement.
This is more than a job—it’s a chance to grow, thrive, and make a real difference. At Reliance Health, your journey matters.
