Job description
About Dialpad
Dialpad is the leading Ai-powered customer communications platform creating human-first, Ai-enhanced solutions that will drive the next wave of how businesses communicate with and serve their customers. Enterprise customers like Randstad, Remax, Mizuho, Cigna, T-Mobile, Johns Hopkins, Motorola, Warby Parker, Panera Bread, and Netflix, use Dialpad and its Ai capabilities to deliver amazing customer experiences. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ Capital, Dialpad is a dynamic force in Ai technology with a rapidly expanding presence. Visit dialpad.com to learn more.
Your Role
The Senior Revenue Accountant will drive the end to end revenue recognition process in accordance with US GAAP and ASC 606 under a high growth SaaS revenue model. This role will partner closely with the billing team to properly document and record revenue for a timely and accurate monthly, quarterly and year end close including reconciliation for all revenue accounts, reserves and deferred balances. Working in close collaboration with our Deal Desk, Customer Success and Technical Accounting team, this hire will define a process to stratify and document the accounting treatment for credits and amendments as well as any non-standard terms in customer contracts and help us up-level our existing procedures and controls in the revenue recognition process.
What you’ll do
- Oversee and contribute to the Company’s revenue recognition framework by completing month-end revenue recognition posting and reconciliations.
- Partner with Billing team to ensure accurate data inputs and understanding of revenue sources for accurate revenue posting.
- Execute the SaaS revenue recognition accounting model within the respective systems and tools, including executing the process of our month-end accounting close for SaaS, usage revenue and Professional. Services revenue as well the necessary entries for the allowance for doubtful accounts and bad debts.
- Develop new strategies to improve accuracy and timeliness of revenue management.
- Develop internal finance controls based on industry best practices.
- Direct the continued implementation and improvement of technical tools to reduce manual business processes.
- Work with the cross-functional team on new product introduction and revenue recognition considerations.
- Work pro-actively with executive management on new business arrangements and related revenue recognition considerations.
- Assist in other ad-hoc revenue related accounting activities.
Who you are
The ideal candidate will be a Senior Revenue Accountant with 4+ years of experience with a proven track record of supporting US based teams and strong knowledge of US GAAP. This role will also require you to possess an understanding of both ASC 606 and the SaaS revenue model, with a minimum of 2 years in revenue accounting. Strong communication skills and the ability to build relationships among multiple teams within a physically remote environment will be key to success. Great attention to detail and a passion for meeting and beating deadlines with an energy to drive tasks to completion. Work hours will follow US Pacific Time zone.
Benefits and perks
Benefits and wellness
An apple a day keeps the doctor away—and it doesn’t hurt that we offer great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more!
Professional Development
Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year.
Culture
We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent.
Compensation
Teamwork makes the dream work, and Dialpad offers competitive salaries because each and every Dialer participates in our success.
Diversity, Equity, and Inclusion (DEI) at Dialpad
At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life.
Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning & development program focused on the success of our Dialers.
Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
