Job description
At Gurobi Optimization, we’re on a mission!
A mission that focuses on mathematical optimization. We empower our customers to expand their use of mathematical optimization technology in order to make smarter decisions and solve some of the world’s toughest and most impactful business problems. We’re looking for passionate, dedicated, innovative game-changers to join our team and drive the future of Gurobi.
As a Senior Salesforce Developer at Gurobi Optimization, you will be critical in optimizing and enhancing our company’s Salesforce platform to drive sales productivity and operational efficiency.
Your in-depth experience, expertise, and understanding of business processes will help define and evolve our CRM strategy.
You will be responsible for the day-to-day administration of the Salesforce platform. You will manage user access and permissions and troubleshoot any technical issues. Additionally, you will analyze business requirements and requests and modify the platform to align with our needs. You will also integrate any third-party applications.
Collaborating across our global team, you will drive training to support our user needs and ensure consistency in our process, allowing us to leverage the platform to its full potential.
We would love to hear from you if you are passionate about optimizing Salesforce solutions and have a successful CRM administration track record.
What will you be doing?
- Develop custom Salesforce Sales applications for Sales to solve complex business problems by working across various teams and understanding the needs of our customers.
- Design, code, unit test, debug, implement, and support Salesforce.com application.
- Support internal stakeholders through requirement gathering and troubleshooting processes.
- Collaborate with consultants and developers worldwide to assess implementation needs and develop innovative solutions spanning different subject matter domains.
- Implement plans that exceed expectations, including creating requirement documentation, quality assurance, and change management tasks.
- Document implementation objectives, issues, findings, and recommendations for the internal knowledge base and various business needs.
- Provide day-to-day administration support, monitoring internal case queues, and assisting with troubleshooting and resolving permission issues, validation errors, and bugs in custom solutions.
- Address internal and external security risks to company and client data using Salesforce’s platform security tools and custom risk management solutions.
- Assist with report and dashboard creation and other data management tasks.
- Utilize excellent communication skills to train highly technical and inexperienced users on Salesforce and related technologies.
- Serve as a cross-functional reference and Salesforce expert throughout the company.
What experience and qualifications should you have?
- Possess at least 1 Salesforce certification (platform developer 1 and platform developer 2 Preferred) and have earned numerous Trailhead badges, with at least 50 badges or exceptional achievements in super badges.
- Hold a Bachelor’s degree in Business, Computer Science, Information Systems, or a related field.
- Have a minimum of 5 years of hands-on experience working with CRM applications, ERP systems, Middleware, Integrations, cloud-based software implementations, and business process consulting.
- Proficient in using technology, including Microsoft applications (Word, PowerPoint, Excel, Teams) and various software packages like LucidCharts, Asana, Jira, or similar tools.
What skills and abilities should you have?
- Implementation experience on LWC is mandatory.
- Hands-on experience on APEX, SOQL, SOSL
- Working knowledge of LWC (Lightning Web Components), Events, Component Life Cycle, Using Public Properties, and Wire methods.
- Implementation experience of Enterprise design pattern
- Visual Studio Code, Authorize Dev Hub, Creating Scratch Orgs
- Experienced in Lightning Aura Components, Apex Classes, Apex Triggers, Batch Apex, Test Classes
- Expert in Security Models of Salesforce Lightning Web Components, Lightning Aura Components, JavaScript, jQuery, Sales and Service Cloud, Git, and Git Hub.
- Comfortability with various development tooling, including Force.com IDE, Illuminated Cloud, Ant migration tool, and others.
- Knowledge of implementation standards and technology practices, including change management methodology and database management.
- Familiar with and capable of training users on Salesforce functionality, including integrated third-party applications like Conga Composer, DocuSign, Quip, etc. Alternatively, you are enthusiastic about learning these functionalities and then training others.
- Able to communicate clearly, both verbally and in writing.
- Capable of handling multiple projects simultaneously and meeting deadlines by effectively prioritizing work projects.
- Skilled in establishing and maintaining effective working relationships with coworkers and stakeholders.
What other requirements should you have?
- Have an understanding of lead-to-cash business processes.
- Highly motivated to continuously learn and share knowledge with the team, working collaboratively and effectively as a vital part of the team.
Your Alignment with our Gurobi Core Values:
- Customer Focus: Verbal & written communication skills that bring clarity and build trust.
- Power of the Team: Motivated with a team-oriented mindset that aims to both inspire and be inspired by others.
- Innovation: The courage to bring ideas forward and see yourself as an integral part of our global team.
- Dedication: Organized and agile, focusing on meeting professional objectives while promoting a healthy work/life balance.
- Integrity: Promise to uphold honesty as your compass and conduct all business practices with an ethical mindset and fiscal responsibility.
Gurobi Optimization is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by law.
Gurobi Optimization is an E-Verify employer. As part of our hiring process, we utilize the federal E-Verify program to verify the employment eligibility of all newly hired employees. For additional information regarding E-Verify, please visit www.e-verify.gov.
