Senior Software Engineer I, Member Experience

  • $120k-$150k
  • Remote - United States

Remote

Software Development

Senior

Job description

Our mission: to eliminate every barrier to mental health.

At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.

We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.

We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.

Please note that candidates for this position must be based in the Seattle, Washington metro area and be willing to commute 2-3 days a week when this role transitions to a hybrid schedule in 2026.  We’re excited to be growing our presence in Seattle!

The Member Experience Engineering team builds the web and mobile experiences that Spring Health members use to access care.  We blaze trails with green field innovation, iterate rapidly on feature roadmaps, and optimize the experiences to reduce friction.

We are looking for a Senior Software Engineer II to join a team responsible for building high quality clinical specialty care programs

This particular role is a unique opportunity to make an impact in the area of Specialty Care - treating members and their families with difficult challenges such as substance use, severe depression, trauma and eating disorders.

The role is full time, reports to an Engineering Manager, is full remote (or optionally hybrid if you happen to live near Manhattan), with travel opportunities at least twice per year for in person events.

What you’ll be doing:

  • Design and expand the capabilities of our API (built with Ruby on Rails) which powers several web apps and a mobile app, all of which are used to to screen, diagnose, and provide care for patients
  • Design and expand the capabilities of our web front ends and app, built in React
  • Debug important bugs in a timely manner
  • Building infrastructure to connect our backend and marketing and sales resources
  • Developer experiments to help improve our growth funnels
  • Build on the foundation of a well tested codebase to ensure it remains robust and scalable as our business rapidly growsIdentify areas for growth and iteration on our application stack and advocate for them on the engineering roadmap
  • Help us make decisions like “grow the monolith” or “break things up into microservices” (or some other great idea!).

What success looks like in this role:

  • Ensuring System Quality: Maintain high system uptime, low defect rates, and provide strong code review feedback.
  • Optimizing Engineering Efficiency: Achieve high completion rates for planned tasks, and increase deployment frequency.
  • Successful Project Delivery: Deliver projects on time, within scope, and with high stakeholder satisfaction.
  • Effective Cross-functional Collaboration: Receive positive feedback from partners, participate actively in meetings, and align on project goals.
  • Independent Work Proficiency: Complete tasks independently, resolve issues before escalating, and track personal tasks accurately.
  • Iterative Learning and Experimentation: Maintain a high success rate for experiments, implement improvements, and share learnings.

What we expect from you:

  • At least 5 years experience as a software engineer
  • Preferably at least 3 years of experience with Ruby, Rails, React, TypeScript or Javascript
  • At least 3 years of experience building developer platforms and tool chains
  • Experience with tools like LaunchDarkly, Mixpanel, Datadog, Sentry and/or Iterable
  • Bonus: Flutter or mobile development experience
  • Bonus points for experience with Docker & AWS
  • Bonus points for GraphQL API design experience
  • Comfortable working on an agile team and curious about learning new things
  • Enjoy using test-driven development and pair programming
  • Comfortable moving fast and working through ambiguity - we are a startup and are working on balancing the demands of business growth and platform reliability

The target base salary range for this position is $120,000 - $150,250, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay.

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

  • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
  • Employer sponsored 401(k) match of up to 2% for retirement planning
  • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
  • We offer competitive paid time off policies including vacation, sick leave and company holidays.
  • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
  • Access to Noom , a weight management program—based in psychology, that’s tailored to your unique needs and goals.
  • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
  • Access to Wellhub,  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
  • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
  • Up to $1,000 Professional Development Reimbursement a year.
  • $200 per year donation matching to support your favorite causes.

Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.

Ready to do the most impactful work of your life? Learn more about our values, what it’s like to work here, and how hypergrowth meets impact at Spring Health: Our Values

Our privacy policy: https://springhealth.com/privacy-policy/

Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

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