Job description
About Diabolocom
Diabolocom enables organizations worldwide to build brand loyalty and drive sales growth. Our innovative, cloud-based contact center solution leverages AI-driven technologies to optimize the customer experience. We empower Customer Service and Sales teams to handle inbound and outbound interactions seamlessly across multiple channels, ensuring premium voice quality, real-time analytics, and robust global scalability.
Our platform integrates with leading CRMs and offers a wide range of APIs and services in multiple languages. With offices in Europe, the USA, Brazil, and the UAE, and 350+ clients operating in 60+ countries, we are constantly evolving and seeking talented individuals to join our team.
As part of our exponential growth, we are strengthening our internal engineering team and opening a Senior Software Test Automation Engineer position in our Core Squad.
About the Core Squad
The Core Squad is responsible for developing and evolving services that manage contact assignments, agent statuses, and core business logic. Our projects include:
• Account – the main project containing critical business logic, including the routing system that connects agents and contacts based on skills and availability.
• Isolation – a service that synchronizes data between the IsolationService database and entity database, enabling the use of isolation data in SQL queries.
• Isolation Library – a Kotlin-based library providing request validation tools for backend services, including core implementations and JPA/JOOQ extensions.
• Salesforce Adapter – a service enabling delegated routing integration between Salesforce and our system.
QA and the Shift-Left Approach
On the QA side, we develop and maintain automated tests using Kotlin and Gherkin. Our test coverage extends across:
• UI tests
• Backend API tests
• RabbitMQ interactions (produce and consume RabbitMQ events to validate integration points)
We practice a shift-left approach, involving QA from the earliest stages of feature planning. This ensures we maintain a user-centric perspective, influence implementation details when necessary, and distribute test coverage responsibilities among QA, frontend, and backend teams.
Languages & Frameworks: Kotlin, Spring Boot, Cucumber
Build Tool: Gradle
CI/CD: GitLab
Browser control tool: Selenium
Reporting: Allure Report with Allure Server
What’s next for the Core Squad?
In the coming year, we plan to:
• Enhance isolation support, including isolation hierarchy.
• Improve and extend routing mechanisms to support more flexible and scalable assignments.
The team currently consists of:
• 2 QA engineers
• 3 backend developers
• 2 frontend engineers
What We’re Looking For:
• Minimum 5 years of experience, among which at least 3 recent years as a test automation engineer using Java / Kotlin / Groovy / Scala.
• At least 1 year of experience with Selenium.
• Experience with UI, API testing, database testing.
• Excellent communication skills.
• Critical thinking, curiosity, proactivity, self-learning.
What We Offer:
• A collaborative and innovative team environment.
• The opportunity to work on cutting-edge distributed communication systems.
• Career growth opportunities within a fast-growing global company.
• Flexible work arrangements and remote work options.
• A supportive team that values innovation and knowledge-sharing.
Recruitment Process:
• Technical challenge on HackerRank platform to assess general level
• Quick review of your background, experience and fit for the project
• Live coding interview with Team Lead of the squad
• Test Strategy interview with the squad QA Lead and Head of QA
• Final interview with Alexander, our Head of Software Engineering
At Diabolocom, diversity and inclusion are in our DNA. All qualified applicants will receive equal consideration for employment without regard to color, language, religion, sex, sexual orientation, gender identity, national or social origin, opinion disability, age.
