Job description
Why you’ll LOVE Sagent:
You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it!
By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all consumers.
Sagent powers servicers and consumers. You power Sagent!
About the Opportunity: As a Software Development Engineer within the staff level at Sagent, you will play a crucial role in the development, implementation, and maintenance of software systems. Leveraging your theoretical knowledge base and extensive experience, you will contribute to all stages of the software development lifecycle, from requirements gathering to high-level system design. Your expertise will be pivotal in ensuring the successful design, development, testing, debugging, and implementation of software solutions that drive the efficiency and effectiveness of our technology department.
Your day-to-day at Sagent:
We are looking for a highly skilled Mainframe Application Support & Development Engineer with expertise in COBOL, JCL, and CICS, and a strong understanding of database technologies like DB2 and VSAM. This role involves designing, developing, and maintaining mainframe applications, as well as providing production support and performance tuning to ensure system reliability and efficiency.
Key Responsibilities:
- Design, develop, and maintain mainframe applications using COBOL, JCL, and CICS.
- Analyze user requirements and translate them into technical specifications.
- Write, test, debug, and deploy high-quality code in a z/OS environment.
- Provide L2/L3 support for mainframe applications, ensuring timely resolution of incidents and service requests.
- Use mainframe debugging tools (e.g., Fault Analyzer, File Manager) to troubleshoot and resolve issues.
- Monitor application performance using tools like OMEGAMON and App Performance Analyzer (APA).
- Collaborate with cross-functional teams to analyze the impact of software changes and recommend improvements.
- Document technical designs, procedures, and support guides.
- Participate in code reviews, performance tuning, and optimization efforts.
- Support Azure Monitor configuration and alerting for hybrid environments (good to have).
Required Skills & Qualifications:
- Bachelor’s degree in Computer Science, Information Systems, or related field.
- 5+ years of experience in mainframe application development and support.
- Proficient in COBOL, JCL, CICS, and VSAM.
- Experience with DB2 (good to have with knowledge on writing queries) and z/OS/z/VM operating systems.
- Hands-on experience with tools like File Manager, Fault Analyzer, APA, and OMEGAMON.
- Strong analytical and problem-solving skills.
- Excellent communication and collaboration abilities.
- Basic experience with Azure Monitor: configuring, managing, and troubleshooting alert rules.
#LI-REMOTE
#LI-AN
Perks!
As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1! We offer a comprehensive package including Remote/Hybrid workplace options, Health Benefits, Unlimited Flexible Time Off, Family Planning Services, Tuition Reimbursement, Paid Family Leave, 401(k) Matching, Pet Insurance, In-person and Virtual Social Experiences, Career Pathing, Focus Time Fridays and much, much more!
Why Sagent?
Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing. Our platform lets customers manage their home-owing lives from anywhere while giving servicers lower costs, scale compliance and higher servicing values through full market cycles.
Sagent is a joint venture that combines Fiserv Inc.’s decades of market-leading fintech expertise with Warburg Pincus’ skill in growing technology companies. We hire innovators and doers to disrupt the last and most complex frontier of lending and housing. We’re growing fast and need you to help shape our future.
Sagent is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
