Job description
Job Summary
The Solutions Consultant will work with clients to help leverage their investment in our association technology. The ideal candidate will assist association clients in achieving their goals using methodologies aligned with our technology roadmap.
Successful candidates will have a passion for helping member-based associations implement solutions that enhance staff and member experiences. This role requires the ability to gather business requirements and translate them into functional specifications and solutions. Candidates must also be able to conceptualize and communicate technical ideas to non-technical stakeholders.
Responsibilities
Acquire a fundamental understanding of our products, customer support policies, and client agreements
Engage with clients to understand goals and design requirements
Communicate a clear vision on how best to achieve project goals using applicable tools and methodologies
Develop functional requirements documentation for client approval
Implement and support system configurations and test based on approved requirements following SOPs
Deliver training to clients and participate in other educational activities
Document and build out solutions using a uniform, consistent approach for long-term client support
Stay current on emerging tools and technologies within the association marketplace
Provide consulting services in alignment with project scope and budget
Perform other related duties as assigned
Requirements
Bachelor’s degree and at least 2–3 years of work experience in a related field
Strong technical aptitude with demonstrated experience in Microsoft Dynamics 365 or similar CRM systems
Familiarity withlarge enterprise or relational database systems
Experience with member-based associations (e.g., membership management, professional development, meeting/event coordination)
Proficient with Microsoft Office Suite (Word, Excel, Outlook) and Microsoft Teams
Experience with tools such as Copilot is a plus
Ability to manage multiple projects simultaneously across various stages
Strong communication skills and ability to translate technical concepts into client-facing conversations
Demonstrated initiative, self-motivation, and comfort working autonomously
Nice to Have
AMS experience
Background in accounting or financial processes
Experience in technical training or previous technical PM roles
Employee Referral Bonus
This position is eligible for a $1,000 employee referral
Access Referral Form Here
Salary Range Disclosure
The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork’s total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.
Salary Range
US Remote: $85,000 - $90,000 USD per year
