Job description
Location: Houston, TX or Remote USA
Travel Percentage: 60% Domestic & International
Employment Type: Full-Time; Salaried
Reports To: EVP of Digital Transformation
Compensation: Base Salary, Bonus, Stock Options, 401k, Medical, etc.
Job Description
About Us
Innovapptive is a global leader for industrial connected worker solutions that brings front-line workers, back-office and assets together. The company uniquely unlocks all aspects of an enterprise’s work management processes with its flagship patented no-code connected worker platform and integrated suite of apps that tightly integrate with enterprise ERP’s, enterprise asset management (EAM) and asset performance management (APM) systems. The platform empowers operators, maintenance and warehouse teams to seamlessly collaborate and communicate to carry out work identification to work management workflows. Today, Innovapptive serves some of the world’s largest asset intensive customers and helps them attract and retain the best talent with it’s platform’s end to end digital solutions to improve operational efficiencies, safety, compliance, asset uptime, and reliability. Innovapptive is headquartered in Houston, TX, with a Global Center of Excellence in Hyderabad, India and offices in Australia.
We are backed by Tiger Global Management, a Global Marquee Fund with over $30 Billion of Assets Under Management (AUM). Tiger Global Management has a reputation of investing and building some of the world’s “Unicorn” brands such as Spotify, Netflix, Facebook, LinkedIn, Amazon, Peloton, Harry’s, Ola, Flipkart, Freshworks and many more!.
Recently in May 2023 Innovapptive raised a Series B investment led by Vista Equity Partners (“Vista”), a leading global investment firm focused exclusively on enterprise software, data and technology-enabled businesses. Existing investor Tiger Global Management also participated in the round. Vista is a leading global investment firm with more than $96 billion in assets under management as of December 31, 2022. The firm exclusively invests in enterprise software, data and technology-enabled organizations across private equity, permanent capital, credit and public equity strategies, bringing an approach that prioritizes creating enduring market value for the benefit of its global ecosystem of investors, companies, customers and employees.
The Role
As the Lead of Solution Consultancy, you will play the role of Lead Solutioning in the Professional services BU and reporting directly to the EVP of Digital Transformation. Your primary responsibility will be to guide the solution consultants in designing the optimal Solution for each engagement using Innovapptive’s Connected Worker Platform’s Mobile Solution for Operators, Maintenance, and Warehouses. You will advise customers on adopting the best practices and recommended solutions integrated with SAP EAM, IM/WM/EWM and APM systems such as Aspen tech or GE Meridium. You will work closely with our product management team and engineers in India to prioritize and address value added requirements via JIRA.
If this opportunity excites you, we encourage you to apply even if you do not meet all of the qualifications:
How You Will Make an Impact:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Leadership and Strategy: Provide strategic leadership for the Solution Consulting team, aligning efforts with overall business objectives.
- Solution Consulting Practice: Develop and execute a comprehensive solution consulting strategy, best practices and playbooks to drive revenue growth and client satisfaction.
- Team Management: Lead, mentor, and inspire a high-performing team of Solution Consultants.
- Team Culture: Foster a collaborative and innovative team culture that encourages continuous learning and development.
- Client Engagement: Work closely with clients to understand their business challenges, goals and help solution consulting team develop As-Is and To-Be Process Flows
- Sales Collaboration: Collaborate with the sales team to develop compelling and differentiated solutions that meet client needs and drive the highest value and impact.
- Industry Expertise: Deep understanding of asset intensive industries such as mining, metals, oil & gas, chemicals and utilities.
- Domain Expertise: Prior exposure to enterprise asset management, plant operations, and warehouse operations is a huge plus.
- Integration Expertise: Prior experience working with SAP EAM, IM/WM/EWM, IBM Maximo and APM systems such as AspenTech or GE Meridium. Provide technical expertise and guidance on system integrations.
- “Value/ROI” Focused Solution Design Development: Oversee the creation of detailed and impactful solution designs, ensuring alignment with client requirements, industry best practices and maximizing client’s ROI.
- Solution Architecture: Provide guidance on solution architecture, design, and implementation.
- Innovapptive’s Value-Based Methodology: Rapidly learn Innovapptive’s value based solution design methodology, mentor, train and instill the “Value Based Solution Design” culture among the solution consulting teams.
- Value/ROI focused Solution Design Audits: Ensure the integration of value-based principles into solution consulting processes, minimizing gaps, and emphasizing the delivery of measurable value to clients.
- Collaboration with Cross-Functional Teams: Collaborate with other departments, including sales, product development, and product management, to ensure on-time and high-quality solution delivery to the customer.
- Pre-Sales and Customer Success Collaboration: Act as a liaison between Solution Consulting and Pre-Sales to drive alignment between sales, delivery and customer success.
- Performance Metrics: Establish and monitor key performance indicators (KPIs) to minimize solution design gaps, defect leakage, QA processes to measure the effectiveness, quality, and success of the Solution Consulting team.
- Travel and Training: Travel 60%-80% of the times at the customer sites for conducting design workshops and training
- Change Request Management: Oversee and coordinate the review, assessment, and execution of client change requests, ensuring alignment with project goals and budgets while minimizing disruptions.
- Project Timeline Management: Develop and maintain detailed project timelines, ensuring deliverables are met on schedule and resources are effectively allocated. Proactively identify and mitigate risks to project milestones.
- Other duties as assigned.
What You Bring to the Team:
- Must be authorized to work in the United States for any employer without sponsorship.
- 5+ years of proven experience in a leadership role within Solution Consulting or a related field.
- 5+ years of strong understanding of industry-specific solutions and services. (i.e. O&G, Energy and Utilities, Manufacturing and Mining or similar industries)
- 5+ years of prior experience of leading 2-5 team members and establishing a solution consulting practice.
- 2-3 years of prior experience working with SAP, IBM Maximo and/or APM systems
- Strong experience of developing As-Is, To-Be processes and developing team competencies
- Excellent communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
- Track record of successfully leading teams and driving business growth.
- Experience implementing value-based methodologies, particularly Innovapptive’s Value-Based Methodology.
- Bachelor’s degree in Engineering or Science; Master’s degree preferred.
What We Offer: US & Other Regions
- A positive, open, and highly-innovative environment and team.
- Competitive Compensation Package
- Full benefits (health, 401(k) with company match, etc.)
- Entrepreneurial spirit with unlimited opportunity to grow
- Opportunity to work with leading global brands on exciting and impactful projects
