Job description
Unqork empowers enterprises to accelerate growth by rapidly building, testing, and running AI-powered Regenerative Applications. Trusted by the world’s largest organizations in highly regulated industries, Regenerative Applications become more secure over time while significantly reducing technical debt—allowing businesses to focus on innovation rather than maintenance. Unqork’s customers include Goldman Sachs, Marsh, BlackRock, and the U.S. Department of Health and Human Services.
At Unqork, we value inclusive and innovative thinkers who boldly challenge the status quo. We encourage you to apply!
The Impact U will make:
- Report to our VP of Solutions Architecture
- Advise Unqork users on architecture best practices, both general and application-specific
- Develop reusable design patterns and share with the Unqork community
- Build example applications that demonstrate design patterns or best practices
- You will be a partner with clients, internal teams and SI’s in the delivery of Unqork’s platform and services
- You will guide customers through technical and business solutions to promote greater adoption, value, and usage of Unqork
- Be a strategic, long-term relationship manager; you will provide continuity from sale to production and beyond
- Ensure client needs are met at the highest level of quality regardless of delivery model and resources assigned
- Support ongoing account management, maintain and follow customer journeys, delivering value at every interaction with the customer
- Develop and execute customer success strategies, ensuring adherence to all best practices, compliance to agreed-upon roles/responsibilities
What U bring:
- 7+ relevant years of experience as an engineer/architect
- Familiarity with web technologies and services
- Hands-on history of building solutions that are scalable, reliable, and sustainable (e.g., enterprise level, customer facing)
- Experience in a technical, client-facing role
- Specific experience in client relationship management, technical delivery, product management, utilizing metrics driven decisions, and managing a portfolio of key customers
- Must have technical knowledge and a desire to learn the Unqork platform
- Combination of both service orientation and solution-minded approach
