Summary
The job description is for a Solutions Consultant at iTMethods, a global leader in enterprise DevOps Tools and Tools Management expanding into ML/AI and Generative AI Tools. The role involves providing hands-on technical leadership to the DevOps & Cloud Engineering team, collaborating with clients, optimizing resource allocation, architecting scalable solutions, mentoring team members, and staying up-to-date with industry trends.
Responsibilities
- Collaborate with clients to understand their business needs, challenges, and goals related to DevOps and cloud adoption
- Optimize team resource allocation to maximize efficiency and utilization while maintaining customer satisfaction
- Architect and propose scalable DevOps and cloud solutions that align with client objectives, leveraging tools such as AWS, Azure, Terraform, Kubernetes, Ansible and CI/CD pipelines
- Provide hands-on technical leadership throughout the implementation process, including collaborating with sales to develop comprehensive Statements of Work (SOWs), including scope, approach, effort estimation, and scheduling
- Collaborate with the sales teams to provide technical expertise during sales engagements, ensuring a clear understanding of the proposed solution's value proposition
- Mentor team members, facilitate knowledge transfer of technical best practices, and stay current with relevant technologies and tools
- Work closely with internal teams including Customer Success, Sales, Business Development, and Marketing to ensure seamless project execution and client satisfaction
- Conduct training sessions and workshops for clients to empower their teams with the skills and knowledge necessary to maintain and evolve their DevOps and cloud environments
- Participate in responses to RFPs, RFIs, and other proposal documents
- Support Customer Success initiatives to drive adoption of the iTMethods Platform
- Assist in change management processes to facilitate the adoption of new technologies and practices
- Provide feedback to product and service development teams based on client interactions and market trends
- Evaluate and recommend new technologies and solutions for the iTMethods Platform
- Stay up-to-date with the latest industry trends, tools, and technologies to continually improve the quality and effectiveness of our solutions
- Contribute to marketing efforts by producing technical content, blog posts, and participating in iTMethods webinars
- Pursue and maintain industry certifications aligned with iTMethods' strategic goals and partnerships
