Job description
Join Vonage and help us innovate cloud communications for businesses worldwide!
Vonage is a global cloud communications leader that helps businesses accelerate their digital transformation through our fully programmable Unified Communications, Contact Center Applications, and Communications APIs.
Why this role matters:
Vonage is expanding its leadership in CPaaS through advanced Network API capabilities as part of the Ericsson Group. We are hiring a Global Sourcing Lead responsible for building and managing carrier and vendor partnerships that supply network APIs to Vonage. This role will define and execute Vonage’s sourcing strategy across global network operators, ensuring just-in-time access to both existing and emerging Network APIs that power Vonage’s product roadmap.
The position requires close coordination with Ericsson group stakeholders—including Aduna and other internal platform teams—to align sourcing activities across the broader group ecosystem.
Your responsibilities;
- Own the sourcing strategy for Network APIs across carrier partners, vendors, and Ericsson group entities such as Aduna.
- Identify, negotiate, and secure access to carrier-provided APIs such as Quality on Demand, Silent Authentication, Location Services, and emerging capabilities.
- Develop and maintain commercial agreements, pricing models, and supply frameworks that support scalable and flexible API integration.
- Align sourcing priorities with Product, Engineering, and Sales leadership to ensure API supply meets business needs and customer demands.
- Build and manage strategic relationships with global CSPs, MNOs, industry alliances (e.g., GSMA Open Gateway), and Ericsson Group sourcing teams.
- Monitor vendor performance, commercial terms, and operational delivery of API services to ensure quality, cost-effectiveness, and compliance.
- Represent Vonage in industry forums and partner discussions, advocating for Vonage’s product and developer ecosystem needs in shaping carrier commercial models.
What you will bring:
- Proven experience in vendor management, carrier sourcing, or telco partnerships within CPaaS, telecom, or platform businesses.
- Expertise in structuring commercial agreements and managing long-term supply partnerships for network capabilities or APIs.
- Familiarity with telecom network APIs (e.g., QoD, Silent Authentication, Location Services) and 5G ecosystem developments.
- Experience coordinating sourcing strategies within multi-entity corporate groups, ideally including intragroup platforms such as Aduna.
- Strong stakeholder management skills across commercial, legal, product, and technical teams.
- Analytical and strategic negotiation skills, able to balance cost, quality, and time-to-market considerations.
#LI-DHC1
There’s no perfect candidate. You don’t need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you’re passionate about what you could achieve at Vonage, we’d love to hear from you.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
