Strategy & Business Operations Associate

at Peek

Job description

With over $3 billion in bookings of experiences, the Peek.com platform combines powerful business software with an award-winning marketplace for consumers to book fun things to do like wine tours, watersports, skydiving, art classes, and more.

The Peek Pro software suite provides world-class online booking, point-of-sale, and hundreds of automation tools such as inventory management, dynamic pricing, waivers, and marketing analytics. Thousands of operators like the Museum of Ice Cream, Artechouse, and Jam NOLA have grown their businesses and automated their operations with our technology.

Peek follows a “remote-first” philosophy, with our team of over 250 Peeksters distributed across exciting locales such as San Francisco, New York, Austin, Nashville, Salt Lake City, Santiago, Medellin, and beyond.  Having secured funding exceeding $100 million from esteemed backers like Westcap and Goldman Sachs, we continue our mission to connect the world through experiences.

PS: In 2021, Peek was not only recognized with a coveted position on Forbes America’s Best Startups Employer list but also celebrated an honor from Newsweek with their Future of Travel award 🚀. And the accolades don’t stop there! We’re ecstatic to announce our #14 ranking on the a16z Marketplace 100 for 2023! 🎉

About You:

You are an insightful and strategic thinker with a strong background in business operations and strategy, ideally bringing experience in management consulting. As a natural leader and collaborator, you excel in uniting cross-functional teams and adeptly manage complex projects to successful completion. Your ability to effectively engage with executive leadership is complemented by your in-depth understanding of market trends and industry dynamics. With your excellent communication skills, you are comfortable presenting complex ideas to diverse audiences and thrive in dynamic environments, showing adaptability, resilience, and a continuous passion for learning and professional growth.

Key Responsibilities:

Effective Communication and Presentation Skills:

  • Communicate complex ideas to all levels of the organization, including executive leadership.

  • Tailor communication style to suit different audiences, ensuring clarity and understanding.

  • Demonstrate strong persuasive and negotiation skills in interactions with senior executives.

  • Act as a liaison between the executive team and other departments

Market/Industry Knowledge and Research:

  • Conduct in-depth market and industry research to identify trends, opportunities, and threats

  • Stay abreast of industry developments and incorporate relevant findings into business strategies

  • Engage in M&A (Merger and Acquisition) activities and Due Diligence processes, evaluating potential opportunities and risks associated with business expansions and acquisitions

Cross-Functional Collaboration:

  • Work closely with various departments to ensure alignment of business goals and strategies

  • Facilitate effective teamwork across departments, leading collaborative efforts on projects

Project Management:

  • Oversee and manage multiple projects from inception to completion.

  • Ensure timely delivery of projects while maintaining high-quality standards.

  • Identify and mitigate risks throughout the project lifecycle.

Preferred Qualifications:

  • Minimum of 2 years of professional experience, including at least 1 year in management consulting

  • Proven track record in managing and delivering complex projects, with expertise in utilizing various project management tools and methodologies

  • Experience in M&A activities and conducting Due Diligence, with an ability to evaluate risks and opportunities in business expansions and acquisitions

  • Deep understanding of market trends and industry dynamics, with a knack for turning research insights into actionable business strategies

  • Excellent communications, storytelling, and presentation skills

  • Big picture thinking: Ability to engage in day-to-day office work. No task is too small

  • Exceptional communication and leadership skills, with the ability to engage effectively with executive leadership and cross-functional teams

What to expect in the interview process:

  1. Recruiter Screen

  2. Hiring Manager Interview

  3. Stake Holder Interview

  4. Case Study and Panel Debrief

  5. Meet a member of the ELT

Perks & Benefits

Peek invests in our employee’s health and well-being. We’ve built our benefits package around our Peekster’s needs including full health care, dental, and vision plans, paid parental leave, company recharge at the end of the year, and competitive compensation packages that include significant equity upside that allows you to share in Peek’s long-term success.

This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data. Beginning on July 1, you may locate and view the UnitedHealthcare MRFs on the UnitedHealthcare public site by going to transparency-in-coverage.uhc.com.

Peek Travel Inc. is an equal-opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to apply because of incompatible assistive technology or a disability, please contact us at [email protected].  We will make every effort to respond to your request for disability assistance as soon as possible.

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