Job description
RateHawk is part of Emerging Travel Group— a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide.
Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.
As Switch Platforms Commercial Lead, you will lead and grow our portfolio and revenue from switch platforms (Riobok, Hyperguest, etc). This role owns the commercial relationships, manages platform performance, and drives incremental value across unmanaged markets and non-chain hotels.
This is a remote vacancy open to candidates residing in Europe, preferably Portugal or Spain.
Job Responsibilities
Develop and maintain strategic relationships with all switch platforms.
Lead negotiations for contracts, service level agreements, and exclusivity terms.
Analyze performance metrics to identify growth opportunities and address parity issues.
Collaborate with the API team to ensure seamless integration and efficient onboarding.
Coordinate with Regional and Chains teams to prevent channel conflicts.
Drive expansion into new markets and improve feed quality in unmanaged destinations.
Maximize platform ROI through regular performance reviews and supplier management.
Experience: Minimum 2 years in account management or supply partnerships, preferably in the ground transport sector or travel tech.
Industry Knowledge: Strong understanding of B2B travel platforms, API integrations, and ground transport logistics.
Technical Fluency: Familiarity with reservation platforms, XML/API connections, and dynamic content management.
Languages: Fluent in English (mandatory); Additional languages (e.g., Spanish, German, French, Russian) are a plus.
Negotiation Skills: Proven track record of successful commercial negotiations and supplier relationship management.
Analytical skills. Used to data-driven decision-making, metrics-driven, good with numbers, excellent negotiation and commercial contracting skills. Strong analytical mind – comfortable with dashboards and reporting.
Personal skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with the fast-changing business environment, team player;
International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
Flexible schedules and opportunity to work remotely.
Ambitious and supportive team who love what they do, appreciate each other, and grow together.
Internal programs for adaptation and training, development of soft skills, and leadership abilities.
Partial compensation for participating in external training and conferences.
Corporate prices on hotels and travel services.
MyTime Day Off - an extra non-working day without loss of compensation.
