Job description
Description
Reliance Worldwide Corporation (RWC)
Plumbing Matters. We make it better. Our innovative products, built on a tradition of excellence, serve markets across plumbing, heating and construction to make our customers’ lives easier, while sustainably delivering unrivalled returns. We are publicly listed on the Australian stock exchange (ASX) with global headquarters in Atlanta, Georgia, USA, regional headquarters in Brisbane, Australia and London, UK. Our global family of trusted brands are committed to making a positive, lasting impact – we are better for our planet and better for our people. We operate in 45 facilities across 20 countries. We’re acquisitive and we’re laser focused on growth.
Our Culture
- We’re big enough to make a difference and small enough for each one of us to make an impact. Whilst we operate on a global scale, we understand the importance of local markets by focusing on the needs of those markets. Our culture encourages our people to think differently, challenge the status quo and shape the world around us. Our values SPIRIT drive how we work together with a focus on Safety, Passion, Integrity, Reliability, and innovation, together as one global team. We have something special here – not just what we do, but who we are. We’re not afraid to try new things; we punch above our weight; and we move with speed. Our strategy ensures we provide a safe environment for our people, and we actively promote diversity and inclusion. We are dedicated to sustainable practices and making a positive contribution to the community we serve. Everyone at RWC makes a valuable contribution to our business. Sound like somewhere you can see yourself. Read on.
Requirements
JOB PURPOSE
To provide underfloor heating and commercial valve estimates, CAD Designs, and material schedules to new and existing customers. To support the growth in sales of UFH systems and commercial valves
PRIMARY JOB DUTIES & RESPONSIBILITIES (In no particular order of priority)
Generate UFH designs and quotations for domestic and commercial underfloor heating systems
Keep UFH library and system updated with new product ranges, prices, and enhancements
Provide product selections, take-offs and quotations for the commercial valve range of products
Provide advice to customers on commercial valves application and operation
Action customer enquiries via various communication channels including phone and email
Work with and provide support to external Sales Managers and Technical Sales Engineers, helping to build good customer relationships
Identify and implement opportunities to increase sales of underfloor heating and Reliance Valves
Work as part of the team to make sure department workflows are actioned in an organized and timely manner
Use of Salesforce to log and update quotes and job progress
Identify improvements to products and services offered
Work with Product Support Manager to identify and complete objectives to aid both team and personal development
Adhere to the requirements of the Quality Management System
Comply with all current work instructions operable within your area of activity.
Comply fully with all current health, safety, and environmental regulations in operation within the Company whilst carrying out your duties.
Carry out any reasonable task which fall within your capabilities.
Personal Profile
Proficiency in HVAC design and engineering principles
Expertise in underfloor heating system design and layout
Strong knowledge of heat transfer and thermodynamics .
Familiarity with relevant software tools such as AutoCAD and Salesforce
Experience in creating detailed technical drawings and specifications
Problem solving skills to trouble shoot design issues and propose solutions
Project management abilities to handle multiple projects concurrently
Understanding of building codes, regulations, and industry standards
Excellent communication skills for effective collaboration with cross-functional teams and clients
Adaptability to handle changing project priorities and requirements
Proactive attitude in identifying potential design and product improvements
Strong time management skills to meet deadlines and manage workloads
Positive and professional demeanor in all interactions
This Job Description is intended as a basic guide to the scope and responsibilities of the post and is not exhaustive. The Employee may be asked from time to time to carry out other duties as reasonably required or to meet changing circumstances. It does not form part of the Employee’s Principal Statement of Terms & Conditions of Service/Contract of Employment.
