Job description
The Company
Serving the People Who Serve the People
Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.
Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.
Want to know more? See more of what we do here.
The Technical Product Owner 2 (TPO2) has oversight of project execution across 1+ teams driving cloud team roadmap realization. This role will collaborate with other teams to ensure all projects adhere to infrastructure and security best practices. We have a large distributed global engineering organization that leverages a broad spectrum of technologies. Our engineering success depends on the entire team across the globe being aligned on standards which the TPO2 will continually reinforce and iteratively improve. The TPO2 collects key performance indicators of global agile teams and will present these to senior leadership and team members.
What you’ll do:
• Be a servant leader and a beacon for agile best practices.
• Defining the vision:
○ Primary owner of the product backlog for 1-2 teams.
○ Primary contributor in the creation of the enterprise roadmap in collaboration with other product owners, development/engineering teams.
○ Ownership in refinement of stories and acceptance criteria for 1-2 teams
• Define Iteration: Prioritize needs of the backlog (juggle the triangle of scope, budget, and time) at the enterprise level monthly, quarterly, yearly.
• Drives Iteration: Can effectively create a product/project and take it from the discovery phase to release. Accurate assessing product opportunities and risks. Has a say in deciding whether to continue or change the existing product development path, in the case of an unfavorable trajectory.
• Communication:
○ Obtains primary buy-in from stakeholders on all major decisions and strategy and provides clear instructions and deliverables for the engineers.
○ Define, refine, and report key performance indicators for the software teams to provide clarity on productivity, technical health and factors that may be impeding them
• Team Ownership: 1+ team as the lead product owner.
• Agile: Primary PO role in all agile ceremonies but also organize workshops with the Product’s users and Agile teams.
• Toolkit: Introduces new and useful tools and practices. Jira proficient
Skills & Requirements
Who you are:
• 2+ years of experience leading platform engineers through successful product deliveries in an Agile environment
• Certifications (nice to have):
○ Certified Scrum Professional - Product Owner
○ Certified Scrum Master (CSM)
• Proven skills in measuring software engineering key performance indicators
• Experience with global engineering teams, particularly with teams co-located in India and North America and/or Europe
• Excellent communication (verbal and written) skills for interacting with all internal organization, executives and business customer groups
• Elevated level of personal initiative, integrity, and leadership
• Ability to serve as the technical leader of a distributed, collaborative, and extraordinarily skilled Cloud Ops engineers.
• Experience training engineers in SDLC a plus
What you’ll do:
- Be a servant leader and a beacon for agile best practices.
Defining the vision:
- Primary owner of the product backlog for 1-2 teams.
- Primary contributor in the creation of the enterprise roadmap in collaboration with other product owners, development/engineering teams.
- Ownership in refinement of stories and acceptance criteria for 1-2 teams
- Define Iteration: Prioritize needs of the backlog (juggle the triangle of scope, budget, and time) at the enterprise level monthly, quarterly, yearly.
- Drives Iteration: Can effectively create a product/project and take it from the discovery phase to release. Accurate assessing product opportunities and risks. Has a say in deciding whether to continue or change the existing product development path, in the case of an unfavorable trajectory.
Communication:
- Obtains primary buy-in from stakeholders on all major decisions and strategy and provides clear instructions and deliverables for the engineers.
- Define, refine, and report key performance indicators for the software teams to provide clarity on productivity, technical health and factors that may be impeding them
- Team Ownership: 1+ team as the lead product owner.
- Agile: Primary PO role in all agile ceremonies but also organize workshops with the Product’s users and Agile teams.
- Toolkit: Introduces new and useful tools and practices. Jira proficient
Who you are:
- 2+ years of experience leading platform engineers through successful product deliveries in an Agile environment
- Certifications (nice to have):
- Certified Scrum Professional - Product Owner
- Certified Scrum Master (CSM)
- Proven skills in measuring software engineering key performance indicators
- Experience with global engineering teams, particularly with teams co-located in India and North America and/or Europe
- Excellent communication (verbal and written) skills for interacting with all internal organization, executives and business customer groups
- Elevated level of personal initiative, integrity, and leadership
- Ability to serve as the technical leader of a distributed, collaborative, and extraordinarily skilled Cloud Ops engineers.
- Experience training engineers in SDLC a plus
Potential base salary. Does not include bonus OR commission and benefits.
COMPENSATION RANGE: $82,000-$87,000 USD
Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!
Security and Privacy Requirements
- Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company’s information security program.
- Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.
The Team
- We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.
The Culture
- At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be
a part of our journey.
- A few culture highlights include – Employee Resource Groups to encourage diverse voices
- Coffee with Mark sessions – Our employees get to interact with our CEO on very important and
sometimes difficult issues ranging from mental health to work-life balance and current affairs.
- Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- - We bring in special guests from time to time to discuss issues that impact our employee
population
The Impact
- We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.
The Benefits
At Granicus, we offer a competitive benefits package that allows employees to tailor benefits to their needs. Benefits listed below are for employees based in the U.S.
- Flexible Time Off
- Medical (includes an option that is paid 100% by Granicus!), Dental & Vision Insurance
- 401(k) plan with matching contribution
- Paid Parental Leave
- Employer-paid Short and Long Term Disability Insurance, Group Term Life Insurance and AD&D Insurance
- Group legal coverage
- And more!
Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.
