Transformation Operations Manager

at Pax8
  • Remote - United States

Remote

Project Management

Manager

Job description

Pax8 is the leading cloud-based technology marketplace, simplifying the cloud journey for our partners by integrating technology, business intelligence and proactive service to deliver an unparalleled experience. Serving thousands of partners through the indirect sales channel, our mission is to build the technology marketplace of the future. We are a fast-growing, dynamic and  high-energy startup organization, allowing you to make a meaningful impact on the business. Culture is important to us, and at Pax8, it’s business, and it IS personal. We are passionate, creative and humorously offbeat. We work hard, keep it fun, and expect the best.

We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life.

No matter who you are, Pax8 is a place you can call home. We know there’s no such thing as a _“perfect”_ candidate, so we don’t look for the right “ fit” – instead, we look for the add. We encourage you to apply for a role at Pax8 even if you don’t meet 100% of the bullet points. We believe in cultivating an environment with a diversity of perspectives, in hopes that we can all thrive in an inclusive environment.

We are only as great as our people. And we have great people all over the world. No matter where you live and work, you’re a part of the Pax8 team. This means embracing hybrid- and remote-work whenever possible.

Overview:

Pax8 is the leading value-added cloud-based SaaS marketplace, simplifying the cloud journey for our partners by integrating technology, business intelligence, and proactive service to deliver an unparalleled experience. Serving thousands of partners through the indirect sales channel, our mission is to be the world’s favorite marketplace for technology professionals to buy cloud products. We are a fast-growing, dynamic, and high-energy organization with a start-up feel, allowing you to make a meaningful impact on the business.

Culture is important to us, and at Pax8, it’s business, and it IS personal. We embody Compassionate Candor by aiming to assist others with candid, actionable feedback. We Seek to Understand by being open, curious, and committed to learning. We believe in We Before Me , actively collaborating and seeking out diverse perspectives to ensure a win for Team Pax8. Our team takes pride in Do What You Say , taking ownership, honoring commitments, prioritizing, and delivering on promises. We encourage everyone to Light Up Learning by being brave and trying new ideas, embracing vulnerability, and sharing failures so everyone can learn. Finally, we are Driven by Passion , connecting personal passion to Pax8’s mission, and remaining resilient in the face of adversity and uncertainty in pursuit of our goals.

At Pax8, we are passionate, creative, and humorously offbeat. We work hard, keep it fun, and expect the best.

Position Summary:

As the Transformation Manager for the AMER region, you will be a key member of our Operations team, leading significant transformation initiatives that drive organizational agility, performance, and growth. This role is responsible for planning and executing large-scale transformation programs across the region, ensuring alignment with the Americas strategic intent and regional business group objectives. You will work cross-functionally to identify opportunities for improvement, implement best-in-class practices, and foster a culture of continuous innovation.

The Transformation Manager acts as a trusted advisor to senior leadership, providing expert guidance on change management, stakeholder engagement, and risk mitigation. You will champion new ways of working, facilitate the adoption of new processes, systems, or organizational structures, and ensure successful transitions with minimal disruption. Your leadership and influence will be critical in building buy-in and engagement at all levels, driving both short-term results and sustainable long-term value for the Americas region.

Essential Responsibilities and Percentage of Time Spent (includes, but is not limited to):

Transformation Program Leadership (35%)

Lead the strategic design, integration and execution of regional transformation projects and programs, covering areas like operations, digital enablement and cultural changes across the region.

Establish transformation governance structures, prioritize high-impact initiatives, and coordinate cross-functional delivery teams to ensure alignment with regional objective.

Navigate complex interdependencies across business groups, proactively manage systemic risks, and resolve escalated challenges to maintain transformation momentum, value delivery, and strategic coherence.

Strategic Change Management & Cultural Adoption (25%)

Design and implement regional-level change strategies grounded in behavioral science and organizational psychology, ensuring successful adoption of new technologies, operating models and ways of working.

Lead transformation readiness assessments, develop stakeholder-specific engagement plans, and oversee delivery of learning and enablement programs that embed change into day-to-day operations.

Act as a change champion, modeling transformation values and fostering a mindset of agility, collaboration, and continuous learning.

Stakeholder Engagement & Communication (20%)

Engage America’s EOG, regional leaders and business groups to co-create the transformation narrative, algin on desired outcomes and manage expectations

Build and maintain a transformation coalition that spans the business groups, ensuring sustained leadership sponsorship and the removal of systemic blockers.

Develop and deliver executive-level communications, program briefings, and strategic artifacts that drive understanding, urgency, and unified action.

Transformation Performance management & Insights (10%)

Define transformation success metrics, lead benefit realization planning (in partnership with project/program managers) and implement integrated reporting frameworks that track value delivery across all regional business groups.

Leverage analytics and scenario modeling to provide actionable insights, inform pivot decisions, and surface early warning indicators requiring executive attention.

Continuous Improvement & Best Practice Sharing (10%)

Continuously assess global trends, benchmark best in class transformation practices and integrate emerging methodologies (e.g. agile at scale, design thinking, system thinking) into the transformation roadmap.

Establish a transformation knowledge hub to capture lessons learned, scale successful pilots, and empower regional teams with reusable tools and playbooks that accelerate future initiatives.

Ideal Skills, Experience, and Competencies:

  • At least seven (7) years of experience in transformation or change management or related experience.

  • Familiar with a wide range of project management tools (e.g., MS Project, Smartsheet, Wrike, Jira, Confluence, Asana)

  • Transformation & Change Management:

  • Extensive experience leading complex, multi-phase transformation initiatives and change programs within regional or enterprise portfolios, from strategy development through execution and sustainment.

  • Proficient in a broad array of transformation and change management methodologies (e.g., Prosci ADKAR, Kotter, Lean Six Sigma, Agile Change, Design Thinking) and tools, with a proven track record of successfully driving adoption of new processes, technologies, or organizational structures on schedule and within resource parameters.

Required Education & Certifications:

  • B.A./B.S. in a related field or equivalent work experience.

  • Bachelor’s Degree (or similar): Fields such as Business Administration, Operations Management, Strategy, Data Analytics, Economics, or a related field or a related field.

Compensation:

Qualified candidates can expect a compensation range of $110,000 to $137,000 or more depending on experience.

Expected Closing Date: 6/24/2025

\*\*\* Colorado law requires an estimated closing date for job postings. Please don’t be discouraged from applying if you see this date has passed\*\*\*


At Pax8 we believe that your Total Rewards should include a benefits package that shows how much we value our greatest assets. All FTE Pax8 people enjoy the following benefits:

  • Non-Commissioned Bonus Plans or Variable Commission
  • 401(k) plan with employer match
  • Medical, Dental & Vision Insurance
  • Employee Assistance Program
  • Employer Paid Short & Long Term Disability, Life and AD&D Insurance
  • Flexible, Open Vacation
  • Paid Sick Time Off
  • Extended Leave for Life events
  • RTD Eco Pass (For local Colorado Employees)
  • Career Development Programs
  • Stock Option Eligibility
  • Employee-led Resource Groups

Please take a moment to review our Proprietary Rights and Non-Competition Agreement —this document outlines important information about your rights and responsibilities if you join our team.


Pax8 is an EEOC Employer.

Equal Opportunities

Pax8 is an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country the role is based in. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with Data Privacy best practices and processed only in accordance with our recruiting processes.

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