Senior Solutions Engineer

🇺🇸 United States - Remote
💻 Software Development🟣 Senior

Job description

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in Boston, MA, Acquia is a Great Place to Work-CertifiedTM company, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it!

Career Exploration at Acquia

Our recruitment process is designed to empower you in making the most informed decisions. Acquia is committed to providing an inclusive, transparent, efficient, and educational interview experience that cultivates exploration into career opportunities at Acquia

You will discover the opportunity to grow your career here and learn from a global team that empowers you to exceed boundaries and achieve the extraordinary.

Acquia is seeking a Senior Solutions Engineer to join our Pre-sales team. Someone to evangelise Acquia to our potential customers; to work with our prospective customers to develop strong technical solutions that map to their business needs.

Location: flexible location with occasional visit to our office in Reading

In this role, you will:

  • Develop a deep knowledge of Acquia’s products, solutions, and value propositions
  • Create solution proposals, presentations, and other customer communications
  • Gather customer business needs to tailor the right solution with the Acquia products to help the customer succeed
  • Combat competitive threats in accounts and educates the customer on Acquia’s key values and benefits
  • Anticipate potential challenges for the proposed project plan and brings those to the customer attention with a resolution
  • Facilitate smooth transition from sales to delivery by orienting the appropriate teams to the solution design
  • Engage with peers on technical matters and helps educate others on Acquia’s key values and benefits

Summary:

Acquia’s Solutions Engineers communicate how Drupal and Acquia can help them succeed. You’ll research, scope, estimate and present Drupal solutions for enterprise-grade web sites and applications. You’ll also act as a key conduit between our business development team and our engineers and consultants, both helping sales staff to better position Drupal and Acquia’s solutions, as well as bringing feedback from customers back into the development of new products and processes.

Required Education and Experience:

  • BSc or similar Technical degree with strong preference for Computer Science, IT, Information Services or similar
  • 5 years experience in a Solutions Engineer role.
  • Experience in sales

Desired Knowledge and Skills:

  • Loves Technology
  • Loves Problem Solving
  • Has a desire to go in-depth on technical solutions
  • Has had hands-on knowledge with some of the current industry leading technology (in a classroom or real world setting)
  • Demonstrates an ability to learn new technologies and effectively communicate those concepts to others

Professional Skills:

  • Excellent interpersonal skills (detail-oriented)
  • Excellent communication skills
  • Demonstrates good questioning techniques and effective interpretation skills
  • Demonstrates ability to work as a team on large complex projects
  • Possesses an effective presentation capability with both small and medium sized audiences
  • Passion for open source and for helping us build a hot and growing start-up
  • A keen interest in learning Drupal and relevant WCM application architecture

We are an organization that embraces innovation and the potential of AI to enhance our processes and improve our work. We are always looking for individuals who are open to learning new technologies and collaborating with AI tools to achieve our goals.

Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more!

Acquia is an equal opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veterans status or any other protected status or characteristic under federal, state or local law unrelated to the ability to perform the job.

Interested residents of Colorado may contact [email protected] as it relates to regulation C.R.S. § 8-5-201. Information regarding benefits are linked here.

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