Clickatell

Founded in 2000, we are a software development company headquartered in Silicon Valley, CA, with offices in Canada, South Africa, and Nigeria.

We offer an AI-powered chat commerce platform. Businesses use it to connect, interact, and make sales through chat channels. Our technology makes chat a convenient and effective way for customers to buy products, get customer service, and receive support. Our products and services include SMS, Mobile Banking, Mobile Marketing, Mobile Messaging, Text Messaging, 2 Factor Authentication, One Time Passcodes, CRM, Customer Service, WhatsApp Business, Digital Transformation, Customer Experience, Customer Engagement, Digital Commerce, and eCommerce solutions for telcos and global brands.

Our platform helps transform customer experience, reduce costs, and improve efficiency throughout the customer lifecycle. We also develop scalable, secure systems, including high-performance data solutions and production-ready data pipelines for analytics and various product uses. We support fraud and payment profile management for payment gateways and help implement prevention measures like MFA and CAPTCHA.

We are a company of 201-500 employees. We foster a learning-focused environment and provide opportunities for professional development. We value diversity, inclusion, and belonging, promoting a collaborative, cross-cultural atmosphere. Our teams are encouraged to innovate in AI-powered chat commerce and use AI tools to improve workflow efficiency.

We emphasize continuous learning, documentation, and knowledge transfer, cultivating a data-driven culture across the organization. Collaboration is a key aspect, and roles often require partnership across teams and with product stakeholders.

We contribute to healthcare, retirement funds, and risk benefits. Employees receive quarterly performance incentives or bonuses. We offer reimbursable communication allowances for internet and mobile phone bills. Employees get a half-day off on their birthday and 5 personal days of leave annually, in addition to their annual leave. We support remote working, flexible conditions, and hybrid models with access to office hubs. We support home office setups with equipment like a laptop, monitor, chair, and UPS.