Job Description
Company Summary
Arlo Solutions (Arlo) is an information technology consulting services company that specializes in delivering technology solutions. Our reputation reflects the high quality of the talented Arlo Solutions team and the consultants working in partnership with our customers. Our mission is to understand and meet the needs of both our customers and consultants by delivering quality, value-added solutions. Our solutions are designed and managed to not only reduce costs, but to improve business processes, accelerate response time, improve services to end-users, and give our customers a competitive edge, now and into the future.
Position Overview:
Arlo Solutions is seeking a Director of Information Technology. The Director of Information Technology is a senior leadership role responsible for the strategic direction, operational performance, and continuous evolution of Arlo Solutions’ technology enterprise. The IT Director provides unified leadership across four key domains IT Operations, Cybersecurity, Software Development, and Data & Artificial Intelligence ensuring these capabilities operate in alignment with business objectives, client commitments, and the firm’s growth agenda. This role partners directly with the Chief Information Officer to shape enterprise technology strategy, advise executive leadership on emerging opportunities and risks, and translate vision into measurable outcomes. The IT Director oversees four functional managers and their respective teams, fostering a high-performance culture built on accountability, innovation, and operational excellence.
Location: Remote(USA)
Responsibilities and/or Success Factors:
Strategic Leadership & CIO Partnership
- Partner with the CIO to develop and execute a multi-year IT strategy aligned with Arlo Solutions’ business objectives and client service commitments.
- Serve as the CIO’s operational deputy, representing the IT function in executive forums, client engagements, and governance bodies.
- Translate organizational strategy into actionable roadmaps, budgets, and resource plans across all four IT domains.
- Identify, assess, and recommend emerging technologies that create competitive advantage or operational efficiency.
Operational Excellence & Service Delivery
- Drive consistent, high-quality IT service delivery across all functions; establish and monitor service-level agreements and operational KPIs.
- Ensure infrastructure, applications, and platforms achieve target uptime, performance, and scalability benchmarks.
- Lead enterprise-wide technology program management, including portfolio prioritization and project governance.
- Manage relationships with key technology vendors, service providers, and strategic partners; oversee contract performance.
Cybersecurity & Risk Governance
- Champion a security first culture; ensure all IT activities adhere to Arlo Solutions’ risk management framework.
- Oversee compliance programs including NIST 800-53, CMMC, FedRAMP, and applicable federal and state regulations.
- Lead incident response preparedness and direct the organization’s response during significant security events.
- Report cybersecurity posture and risk exposure to the CIO, executive team, and relevant governance bodies.
Software Development & Engineering
- Oversee the software development lifecycle, ensuring DevSecOps practices, code quality standards, and delivery velocity targets are met.
- Champion agile methodologies and foster a culture of engineering excellence, continuous improvement, and innovation.
- Ensure development activities align with client requirements, security standards, and Arlo Solutions’ architectural principles.
Data Strategy & Artificial Intelligence
- Guide the enterprise data strategy including governance, architecture, data quality, and lifecycle management.
- Oversee development and responsible deployment of AI/ML capabilities that deliver business value and comply with ethical and regulatory standards.
- Promote a data-literate culture across the organization; champion self-service analytics and evidence-based decision making.
People Leadership & Talent Development
- Lead, coach, and develop four functional managers; foster accountability, psychological safety, and high performance across their teams.
- Drive workforce planning, hiring, onboarding, and retention strategies to build a diverse and skilled IT organization.
- Establish a culture of professional development, continuous learning, and career progression within IT.
Financial & Resource Management
- Own the IT operating and capital budget across all four domains; ensure fiscal accountability and value optimization.
- Lead annual budget planning cycles in coordination with Finance; provide quarterly forecast updates and variance analysis.
- Identify opportunities to optimize technology spend through consolidation, modernization, and cloud strategies.
Minimum Qualifications Including Certificates:
- Bachelor’s degree in computer science, Information Technology, Engineering, or a related field.
- 12+ years of progressive IT leadership experience, including 5+ years in a director-level or senior management capacity.
- Demonstrated experience leading multi-disciplinary IT teams (operations, security, development, and/or data).
- Strong background in cybersecurity governance, risk management, and federal compliance frameworks (NIST, CMMC, FedRAMP).
- Experience managing IT programs in professional services, federal contracting, or similar environment.
- Proven track record of managing multi-million-dollar IT budgets and vendor portfolios.
- Exceptional communication skills with the ability to translate technical concepts for executive and non-technical audiences.
Desired Qualifications:
- Master’s degree in a relevant field (MBA, MIS, Computer Science, Cybersecurity).
- Active U.S. security clearance (Secret or higher) or ability to obtain clearance.
- Professional certifications: CISSP, PMP, ITIL v4, AWS/Azure Solutions Architect, or equivalent.
- Experience with AI/ML platform deployment, data governance, and enterprise analytics programs.
- Familiarity with Agile/SAFe frameworks and DevSecOps toolchains.
AAP Statement
We are proud to be an Affirmative Action and Equal Opportunity Employer and as such, we evaluate qualified candidates in full consideration without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, age, disability status, protected veteran status, and any other protected status.
