Technical Support Officer Junior RSO

Job Description

Company Description

⚡️💡 About Assystem

At Assystem, our mission is to accelerate the energy transition worldwide. With over 55 years of expertise in highly regulated sectors, our 8,500 Switchers globally deliver cutting-edge engineering and project management solutions. Join us and be part of one of the top three nuclear engineering companies in the world!

🤝 Why Join the Community of Switchers?

As a member of Assystem, you’ll be part of a team driving the low-carbon energy future. We’re ranked second globally in nuclear engineering, offering you the chance to work on world-class projects like Hinkley Point C. Together, we’ll innovate and shape tomorrow’s energy solutions.

Job Description

As a Technical Support Officer, you work closely with Senior Record Support Officer to support quality-related activities across projects. Your role mainly involves administrative support, document management, and quality data tracking to ensure the project meets required standards.

Key Responsibilities:

• Support Records Support Manager:

  • Records Support Manager and help with day-to-day admin and documentation tasks.
  • Receive task requests and ensure they are completed accurately and on time.

• Document Management & Editing:

  • Edit, review, and organize quality documents.
  • Use Teamcenter (AS69) to upload and manage documents.
  • Return completed document packs to the requester.

• Template & Data Handling:

  • Use Excel to track and manage task progress.
  • Find and use the correct templates using specific codes.
  • Complete and submit templates based on project needs.

• Quality Support & Reviews:

  • Help review documents for quality and compliance.
  • Take part in MDT (Multi-Disciplinary Team) meetings and support quality check processes.
  • Assist in identifying and closing non-conformance issues.

• Training & Continuous Improvement:

  • Participate in training sessions to improve knowledge and skills.
  • Support quality audits, root cause analysis, and improvement activities.

• Data & Reporting:

  • Maintain trackers and dashboards with accurate data.
  • Help prepare regular quality reports for internal and external stakeholders.
  • Support investigations with relevant data when required.

• General Admin Tasks:

  • Print, scan, and manage physical documents.
  • Organize and verify data across various tools and systems.

Qualifications

• Experience in project environment, preferably in a regulated sector;
• Position requires a dynamic individual who is self-starter as well as a Completer/Finisher.
• Good awareness of the quality/safety environment;
• Experience of working in organisations that are certified to ISO 9001, ISO19443;
• Experience of ONR Licence Conditions is an advantage;
• Experience in the review of Quality Records (e.g. Material Certification; CFSI)
• The ability and knowledge to be able to analyse quality data at various levels across the business;
• The ability to build effective relationships with the team;
• Experience user of Microsoft Office, with a particular focus on Excel, ADOBE and Power BI
• Pro-active and flexible, being prepared to plan and work on own initiative across a broad range of issues to drive performance;
• Experience with background in Quality is desirable
• Fluent in English language, preferably with some French language skills (but not essential).
• Experience in disciplines such as Mechanical and Civils

Additional Information

Why Join Us?

• 🌍 Work on a landmark project
• ✈️ International exposure and collaboration
• 📈 Influence quality strategy at scale
• 💼 High-impact role within a global supply chain
• 🚀 Opportunity to leave a lasting legacy

Benefits include:

🏡 Hybrid Working Opportunity

🕒 Flexible working hours - ²⁄₃ days per week in the Bristol office

🛡️ Market Leading Pension scheme (8% company contribution / 4% personal contribution)

🏖️ 25 days’ paid annual leave + bank holidays + option to buy or sell days

💼 Professional fees reimbursed

💰 Employee referral scheme

🤒 Competitive Sick Pay – Support when you need it

🏥 Income Protection & 3x Salary Death-in-Service Cover

💪 Free Digital Gym Access – Expert-led fitness classes

📞 ²⁴⁄₇ Employee Support Line – Mental health, financial & legal help

We are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our people’s ability to dare are the only things that matter !. Bring your unique contributions and help us shape the future.