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Technical Support Officer - Quality

Job Description

Company Description

โšก๏ธ๐Ÿ’ก About Assystem

At Assystem, our mission is to accelerate the energy transition worldwide. Our 8,000 Switchers blend historical engineering expertise with cutting-edge digital technologies to drive this change. Join us in revolutionizing the energy sector and making a significant global impact.

๐Ÿค Why Join the Community of Switchers?

Be part of one of the top three largest nuclear engineering companies globally. At Assystem, you’ll contribute to groundbreaking projects that push the boundaries of innovation and engineering excellence. Join a community committed to driving forward the future of energy.

Job Description

As a Technical Support Officer working on a nuclear power plant project, you will work closely with Senior Record Support Officer to support quality-related activities across projects. Your role mainly involves administrative support, document management, and quality data tracking to ensure the project meets the required standards.

Key Responsibilities:

Support Records Support Manager:

  • Records Support Manager and help with day-to-day admin and documentation tasks.
  • Receive task requests and ensure they are completed accurately and on time.

Document Management & Editing:

  • Edit, review, and organize quality documents.
  • Use Teamcenterย to upload and manage documents.
  • Return completed document packs to the requester.

Template & Data Handling:

  • Use Excel to track and manage task progress.
  • Find and use the correct templates using specific codes.
  • Complete and submit templates based on project needs.

Quality Support & Reviews:

  • Help review documents for quality and compliance.
  • Take part in MDT (Multi-Disciplinary Team) meetings and support quality check processes.
  • Assist in identifying and closing non-conformance issues.

Training & Continuous Improvement:

  • Participate in training sessions to improve knowledge and skills.
  • Support quality audits, root cause analysis, and improvement activities.

Data & Reporting:

  • Maintain trackers and dashboards with accurate data.
  • Help prepare regular quality reports for internal and external stakeholders.
  • Support investigations with relevant data when required.

General Admin Tasks:

  • Organize and verify data across various tools and systems.

Qualifications

Skills Required:

  • Experience in project environment, preferably in a regulated sector
  • Experience of working in organisations that are certified to ISO 9001 and/orย ISO19443
  • Position requires a dynamic individual who is self-starter as well as a Completer/Finisher.
  • Good awareness of the quality/safety environment
  • Experience of ONR Licence Conditions is an advantage
  • Experience in the review of Quality Records (e.g. Material Certification; CFSI)
  • The ability and knowledge to be able to analyse quality data at various levels across the business
  • The ability to build effective relationships with the team
  • Experience user of Microsoft Office, with a particular focus on Excel, ADOBE and Power BI
  • Pro-active and flexible, being prepared to plan and work on own initiative across a broad range of issues to drive performance
  • Experience with background in Quality is desirable
  • Fluent in English language, preferably with some French language skills (but not essential).

Additional Information

๐ŸŒŸ Why Apply?

Join Assystem and become a key player in delivering critical nuclear projects that shape the future of energy. Embrace this opportunity to excel in a dynamic environment where your expertise and leadership will drive global innovation.

๐ŸŒŸ Your Benefits Package

๐Ÿ  Hybrid Working โ€“ Flexibility to work from home and the office

๐Ÿ–๏ธ 25 Days Annual Leave + Bank Holidays

๐Ÿ”„ Buy & Sell Holiday โ€“ Make your time off work for you

๐Ÿ’ฐ 8% Company Pension Contributions

๐Ÿ›ก๏ธ Income Protection & 3x Salary Death-in-Service Cover

๐Ÿค’ Competitive Sick Pay โ€“ Support when you need it

๐Ÿฅ Healthcare Cash Plan โ€“ Claim back on dental, optical & more

๐Ÿ’ช Free Digital Gym Access โ€“ Expert-led fitness classes

๐ŸŽ Exclusive Discounts โ€“ Restaurants, days out & top brands

๐Ÿ“ž 247 Employee Support Line โ€“ Mental health, financial & legal help

๐Ÿšด Cycle to Work Scheme โ€“ Save money & go green

๐Ÿ’‰ Free Flu Jabs & Eye Test Vouchers

๐Ÿงพ Paid Professional Membership Fees

โค๏ธ Volunteer Days โ€“ Make a difference on company time

We are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our peopleโ€™s ability to dare are the only things that matter!

Bring your unique contributions and help us shape the future.

We are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our peopleโ€™s ability to dare are the only things that matter !. Bring your unique contributions and help us shape the future.

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