Job description
Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Location: Europe Remote
Your Impact
The Business Development - Customer Relations Director plays a pivotal role in supporting Axon’s international growth. Working closely with Public Safety Customers and the Axon Sales team, this role is responsible for managing and advancing strategic sales opportunities, building strong customer relationships, and ensuring seamless execution across quoting, communications, and internal processes.
You will act as a key connector between the customers, internal stakeholders, and the broader European team to drive revenue, enhance customer experience, and grow Axon’s market share in Europe.
What You’ll Do
- Develop and execute strategic engagement plans targeting key senior officials and leaders within international police services across Europe, the Middle East, and Asia.
- Build and nurture influential relationships with key decision-makers to promote Axon’s value propositions, ecosystem integrations, and cloud services.
- Collaborate closely with cross-functional teams, including Sales, Marketing, Product Development, and Legal, to ensure alignment and support for engagement initiatives.
- Serve as a trusted advisor to senior officials, providing insights and guidance on leveraging Axon’s solutions to enhance operational effectiveness and drive positive outcomes.
- Represent Axon at industry events, conferences, and forums to showcase our capabilities and thought leadership in cloud-based law enforcement technology.
- Monitor market trends, competitive dynamics, and regulatory developments to inform engagement strategies and identify new opportunities for growth.
- Track and report on engagement activities, including key milestones, outcomes, and performance metrics, to senior leadership and stakeholders.
What You Bring
- Experience in sales operations & strategy
- Experience in enterprise technology, SaaS, or public sector-focused solutions preferred
- Excellent communication, relationship-building, and stakeholder management skills
- Ability to manage multiple priorities in a fast-paced, matrixed global environment
- Proven experience supporting or co-owning complex sales cycles and quoting processes
- Comfortable working cross-functionally with sales, legal, finance, and delivery teams
- Self-motivated, detail-oriented, and results-driven
- Experience working with or alongside system integrators or channel partners is highly desirable
- Experience working as European Public Safety Executive - Preferred
- Experience engaging with EuropCop or experience working within EuroCop - Preferred
#LI-Remote
Don’t meet every single requirement? That’s ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [email protected]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
