Banner Bank Logo

Mortgage Loan Officer Assistant

Job Description

More than 135 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. These core values shape our culture, and we were recently Great Place to Work Certified because of our outstanding workplace culture and employee experience. As well, our financial strength and stability are key reasons Forbes named us one of the Best 100 Banks in America for the ninth consecutive year.

With more than $16 billion in assets and 135 branch locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations.

As a Loan Officer Assistant, you play a critical role in helping borrowers move confidently through the mortgage process. You’ll partner closely with a high-producing Loan Officer and a wide network of partners to keep loan files organized, compliant, and moving forward on time. This role is perfect for someone who enjoys fast-paced work, building relationships, and being a key contributor to successful loan closings.

In this role you’ll:

  • Facilitate clear and timely communication between the Loan Officer, borrowers, real estate agents, branch staff, insurance providers, closing agents, and outside vendors.

  • Manage loan pipelines, schedules, and critical deadlines to keep files progressing smoothly.

  • Run pipeline and closed-loan summary reports to support production tracking and performance.

  • Support mailings and marketing initiatives to help grow and maintain business relationships.

  • Follow up with borrowers to obtain missing documentation and required information.

  • Enter, maintain, and update loan application and client data within processing systems.

  • Pull credit reports at the direction of the Loan Officer and ensure proper handling of sensitive data.

  • Maintain working knowledge of loan programs, guidelines, and technology platforms.

  • Perform a variety of administrative and clerical duties to support daily loan operations.

  • Ensure full compliance with company policies, security standards, and government regulations.

What we’re looking for

  • You have a High School Diploma or equivalent

  • You bring 4 or more years of experience in residential mortgage loan processing and/or underwriting, including conventional and government loans for both purchase and refinance transactions

  • An equivalent combination of education and experience can be considered in lieu of a degree

What helps you shine

  • You have a proven track record of supporting consistent loan closings and funding in high-volume environments.

  • You understand mortgage origination processes, underwriting standards, and FNMA, FHLMC, and government guidelines.

  • You communicate clearly and professionally, both verbally and in writing, while delivering exceptional customer service.

  • You thrive in fast-paced, deadline-driven settings and can juggle multiple priorities with accuracy.

  • You can analyze borrower credit, income documentation, and complex loan structures to support productivity and volume.

  • You are comfortable using MS Word, Excel, Outlook, and automated underwriting systems.

  • You bring strong analytical skills and a working knowledge of federal and state real estate lending regulations.

Travel

  • Up to 20%

Our Company Values

Do the right thing

Teamwork

Trust

Accountability

What Our Team Says

“I have the opportunity to learn and grow every day in my current role. I love the work life balance, knowing that we work hard, and strive for high performance but we are celebrated.” – Glassdoor review

Compensation & Benefits

Review Banner’s employee benefits at: Employee Benefits | Banner Bank

Please take time to review Banner Bank’s Consent & Privacy notice before applying.

Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status.

Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings. Resumes submitted to any Banner Bank employee by a third-party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.

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