Job description
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.
We are seeking an experienced Affiliate Relationship Manager with a proven track record in managing and growing affiliate partnerships. The ideal candidate will bring strong communication and crisis management skills, deep knowledge of referral/affiliate programs, and a growth-focused mindset. This role is crucial in strengthening relationships with matured affiliates.
我们正在寻找一位经验丰富的affiliate增长商务经理，具备管理和协助合作伙伴用户增长的成功经验。理想的候选人应具备出色的沟通和危机管理能力，深入了解affiliate项目，并具备以增长为导向的思维方式。该职位在加强与头部affiliate伙伴的关系中起着关键作用。
Responsibilities:
- Manage, support, and grow relationships with matured affiliate partners; 管理、支持并发展与头部affiliate合作伙伴的关系
- Regularly assess and improve affiliate performance metrics across various KPIs; 定期评估并提升超级affiliate成员在各项关键绩效指标（KPI）上的表现
- Develop tailored growth strategies for high-potential partners and identify upsell opportunities; 为高潜力合作伙伴制定量身定制的增长策略，识别并追加销售机会
- Work closely with cross-functional teams (Product, Ops, Marketing) to streamline affiliate-related initiatives; 与跨职能团队（产品、运营、市场）紧密合作，优化affiliate成员相关项目
- Proactively manage partner expectations, resolve conflicts, and handle crisis communications professionally; 主动管理合作伙伴期望，解决冲突，专业处理危机沟通
- Provide data-driven insights and performance reports to optimize affiliate contributions to the business; 提供数据驱动的洞察和绩效报告，优化affiliate成员对业务的贡献
- Maintain comprehensive documentation and CRM tracking of affiliate engagement, feedback, and campaign performance; 维护全面的文档和CRM系统，跟踪 affiliate超级成员参与度、反馈及活动表现
Requirements:
- 3+ years of experience in affiliate marketing, partner relations, or growth marketing; 3年以上返佣营销、合作伙伴关系或增长营销相关经验
- Proven success in managing affiliate or referral programs, ideally in fintech or crypto; 在管理超级返佣成员或推荐项目方面有成功经验，金融科技或加密领域优先
- Excellent interpersonal and communication skills, with the ability to manage stakeholders across cultures and regions; 优秀的人际交往和沟通能力，能够跨文化和区域管理利益相关者
- Demonstrated crisis and relationship management experience; 具备危机管理和关系管理经验
- Data-driven mindset with ability to interpret metrics and identify growth opportunities; 数据驱动思维，能够解读指标并识别增长机会
- \* Bilingual English/Mandarin is required to be able to coordinate with overseas partners and stakeholders; 需要具备英语和普通话双语能力，以便与海外合作伙伴和利益相关者进行协调
- Self-starter with strong organizational skills and a collaborative attitude; 自我驱动力强，具备较强的组织能力和团队合作精神
- Experience in the crypto industry or fast-paced tech environments; 具备加密行业或快节奏科技环境工作经验
- Familiarity with affiliate marketing platforms and CRM systems; 熟悉返佣营销平台和CRM系统
Why Binance
• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
