IT Manager

Job Description

About BitMEX

BitMEX stands as a globally leading exchange for crypto derivatives, offering traders a professional-grade trading platform. Since its inception in 2014, BitMEX has maintained an impeccable security record with “no coin lost, ever!”.

Our platform caters to cryptocurrency derivatives traders by providing low latency, deep liquidity, and maximum availability. Currently, BitMEX offers more than 100 derivatives contracts, 16 pairs for spot trading, and an easy covert function between 30+ different cryptocurrencies.

In 2015, BitMEX revolutionised the market by inventing the Perpetual Swap, which has since become the most widely traded crypto product. Demonstrating a commitment to transparency, since 2021, BitMEX has been among the first exchanges to regularly publish its on-chain Proof of Reserves and Proof of Liabilities, ensuring that the funds available exceed the total client balances.”

For more information on BitMEX, company initiatives and our products, please visit the BitMEX Blog or www.bitmex.com, and follow LinkedIn, Discord, Telegram and X.

Overview

The IT Manager is responsible for building a team to support BitMEX globally, to identify where processes and procedures would benefit the company and end users and implement them.  Manage IT spend and budget, ensure that the IT team is empowered to perform their tasks as required and cultivate excitement for learning and growth.  Set and meet company expectations, transition technical hands on responsibilities to team as it grows, scale solutions to meet business requirements proactively.

Desired Results/Deliverables:

• AI-Driven Automation & Enablement: Lead firm-wide AI enablement by integrating LLMs into core workflows, such as automated code reviews in GitHub and AI-assisted security auditing.
• Low-Code Platform Management: Oversee the secure deployment and scalability of low-code automation platforms to streamline complex business processes for HR, Finance, and Engineering.
• Advanced Identity & Lifecycle Automation: Modernize Identity and Access Management by automating user lifecycles, integrating HR systems with core platforms (Okta, Slack, Google Workspace) to minimize manual provisioning.

Key Responsibilities

• Strategic & Technical Leadership
  • Strategic Technical Partnership: Collaborate with department heads as a technical ambassador for AI, identifying and proactively addressing business needs through emerging technologies.
  • Internal AI Infrastructure & Governance: Establish and govern internal Large Language Model infrastructure, ensuring secure access controls, data privacy, and prompt safety across the organization.
• Infrastructure & Security Operations
  • Zero Trust Architecture (ZTNA): Evolve the corporate network toward a Zero Trust model
  • Infrastructure as Code (IaC): Implement and manage IT and security configurations via GitOps and Terraform to ensure an auditable, repeatable, and automated environment.
  • Automated Endpoint Security & Hardening: Oversee automated vulnerability management and configuration frameworks (e.g., MDM) to ensure proactive fleet-wide security and compliance.
  • Security Governance Frameworks: Author and maintain critical IT governance frameworks, including “Breakglass” emergency access and disaster recovery protocols for core systems.
• Team Management & Development
  • Talent Acquisition: Develop a high-competency team capable of executing on an ambitious AI-forward roadmap.
  • Team Mentorship & Development: Mentor the team in modern DevOps and security practices, fostering a culture of continuous learning in areas like Python automation and cloud security.

Qualifications

• Critical thinking and desire to grow within the role
• 15+ years of IT experience, with 5+ years of management experience.
• Capacity to communicate on both technical and non technical levels, translate between levels of knowledge
• Ability to manage vendor/supplier relationships, including contract negotiation, ongoing maintenance and problem-resolution.
• Expertise managing external consultants
• Strong communication skills & technical background

Why BitMEX?

BitMEX offers a dynamic environment that blends intense work, a vibrant culture, and diversity. We actively recruit across time zones to meet growing demands and attract top global talent.

We’re seeking determined, responsible, and collaborative individuals to join us in building a leading cryptocurrency ecosystem. We value meticulousness, agility, and simplicity. As a ²⁴⁄₇ global exchange, we look for adaptable team players who can excel in a diverse, cross-market environment.

In addition, we offer an industry leading benefits package to our permanent employees. Here’s a peek into what we offer:

• Work from home to help you find the perfect balance between work, family and personal life
• 25 days of annual leave, on top of public holidays, as well as maternity, paternity and childcare leave… etc to accommodate your growing responsibilities
• A top tier & comprehensive medical, dental and vision policy for you and your dependents
• Professional development allowance to support your career advancement
• Access to our annual wellness benefits to cultivate your physical and mental growth
• Don’t forget the advantage of our Beyond Border Remote Working policy, where you get to work away from your home country
• Team building & offsite events to bring our global team closer
• Life insurance coverage to provide a safety net for your family’s future

#LI-CH1

Does this sound like the type of working culture you can thrive in? Apply online now!