Job Description
Have you heard of BlueCat? We’re one of those hidden gems that’s been disrupting the market as a key player in the rapidly growing space of Intelligent Network Operations. Organizations require a new model of network operations that links foundational core services with a deep, predictive understanding of network health and performance to improve change readiness. BlueCat’s Intelligent NetOps is a first-to-market combination of systems of understanding and change. BlueCat enables teams to enhance agility and mitigate risks from high rates of change with a unified management lifecycle, from provisioning to proactive troubleshooting and remediation.
At BlueCat, we take immense pride in our award-winning culture, an integral part of our identity. We are proud recipients of several prestigious accolades, including the “Great Place to Work” certification. By becoming a part of our team, you not only join a company at the forefront of technology but also become an integral member of Canada’s top workplaces in various categories, including Technology, Today’s Youth and Women, and Mental Health and Inclusion.
BlueCat helps the world’s largest enterprises modernize and secure their foundational network infrastructure through intelligent DNS, DHCP, and IP Address Management (DDI) solutions. As organizations accelerate cloud adoption, automation initiatives, and digital transformation, BlueCat delivers the visibility, control, automation, and resiliency required to operate modern hybrid and multi-cloud environments at scale.
We are seeking a consultative, customer-focused Sales Engineer to help enterprise organizations modernize their infrastructure operations through API-driven automation, AI-assisted operational intelligence, and integrated DDI solutions.
This role goes far beyond traditional pre-sales engineering. You will serve as a trusted advisor to customers throughout the customer lifecycle — from discovery and evaluation through adoption, operational success, and expansion. You’ll collaborate closely with Sales, Product Management, Engineering, Professional Services, Customer Success, and GTM teams to help customers simplify operations, accelerate automation, improve security posture, and drive measurable business value.
Whether you are a Network Engineer, Infrastructure Engineer, Systems Architect, Automation Engineer, or customer-facing technical consultant with strong networking and cloud expertise, we want to hear from you.
What You’ll Do:
Advise Customers on Infrastructure Modernization
- Lead consultative technical discovery sessions focused on infrastructure modernization, cloud transformation, operational automation, and resiliency initiatives
- Advise enterprise customers on modern DDI architectures spanning hybrid, multi-cloud, and distributed environments
- Help customers modernize legacy network services into API-driven, automated infrastructure platforms
- Guide customers on operational best practices for DNS, DHCP, IPAM, security integrations, automation, and orchestration
- Align technical recommendations to customer business priorities, operational outcomes, and strategic initiatives
Deliver Business Value Through Technical Engagements
- Lead proof-of-value engagements focused on automation outcomes, operational efficiency, risk reduction, and infrastructure resiliency
- Design and position integrated solutions leveraging BlueCat technologies alongside cloud, security, orchestration, and integration platforms
- Support customers with Infrastructure-as-Code strategies, automation frameworks, and API-driven integrations
- Deliver technical workshops, executive presentations, and architecture reviews for both technical and business audiences
- Partner with Customer Success and Professional Services teams to ensure successful transitions from evaluation through deployment, adoption, and expansion
Drive Cross-Functional Collaboration and Market Influence
- Collaborate closely with Product Management, Engineering, Marketing, and GTM teams to influence product direction and customer engagement strategies
- Provide customer feedback on automation capabilities, API usability, cloud integrations, orchestration workflows, and operational requirements
- Contribute to technical enablement content, architecture guidance, field best practices, and thought leadership initiatives
- Participate in customer advisory engagements, webinars, strategic events, and industry conferences
- Help identify expansion opportunities and additional customer value across the broader BlueCat platform portfolio
Operate Effectively in a Modern Customer Engagement Model
- Manage technical engagement activity and opportunity updates within Salesforce and collaboration platforms
- Support customers through modern remote-first engagement models and be willing to travel when required while maintaining strong executive presence and customer relationships
- Collaborate effectively across distributed global teams and partner ecosystems
- Continuously expand expertise in automation, AI-assisted operations, cloud networking, infrastructure intelligence, and modern enterprise architectures
What You Bring:
Technical Expertise
- Strong understanding of enterprise networking, DNS, DHCP, IPAM, and network infrastructure operations
- Experience supporting enterprise hybrid and multi-cloud environments
Experience with:
- DNS, DHCP, and IP Address Management platforms
- API-driven infrastructure and automation frameworks
- Infrastructure-as-Code tools and orchestration technologies
- Cloud networking and hybrid infrastructure architectures
- Network security and operational resiliency strategies
- Linux/UNIX platforms and systems administration
- Scripting, automation, and systems integration
- Virtualization and cloud-native technologies
- Familiarity with AI-assisted operations, infrastructure intelligence, operational analytics, and automation workflows is highly valued
- Experience integrating infrastructure platforms with cloud providers, security tools, orchestration platforms, or IT operations ecosystems is preferred
Customer Engagement & Leadership Skills
- Strong consultative advisory and relationship-building capabilities
- Excellent executive communication and presentation skills with the ability to simplify complex technical concepts for diverse audiences
- Proven ability to align technical solutions with customer business outcomes and strategic priorities
- Strong collaboration skills across Sales, Product, Engineering, Services,
- Customer Success, and GTM organizations
- Comfortable leading technical strategy discussions with architects, operations teams, and executive stakeholders
- Ability to influence complex enterprise sales cycles through technical credibility and business alignment
Experience & Education
- 3+ years of experience in sales engineering, infrastructure engineering, network engineering, systems engineering, technical consulting, or customer-facing architecture roles
- Experience designing enterprise infrastructure solutions for networking, cloud, security, automation, or systems integration environments
- Bachelor’s degree in Computer Science, Information Technology,
- Engineering, or related field — or equivalent practical experience
- Comfortable operating in a remote-first environment with moderate travel for strategic customer engagements and industry events
If you share our enthusiasm for the future of our company and are eager to contribute to our vibrant workplace, we look forward to receiving your application! Our comprehensive benefits encompass your health, financial well-being, and overall wellness, and we are committed to providing an exceptional work environment, enriching employee programs, and fostering a remarkable company culture. At our core, we champion values such as transparency, curiosity, respect, and above all, the pursuit of enjoyment.
In addition, we offer a range of appealing perks, including:
A Professional Development Budget
Dedicated Wellness Days and Wellness Week
A Lifestyle Spending Account
An Employee Recognition Program
Join us in shaping the future of our organization, where your talent and dedication can truly thrive. We invite you to apply and become a valuable member of our team!
BlueCat is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. BlueCat will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
