Job Description
Have you heard of BlueCat? We’re one of those hidden gems that’s been disrupting the market as a key player in the rapidly growing space of Intelligent Network Operations. Organizations require a new model of network operations that links foundational core services with a deep, predictive understanding of network health and performance to improve change readiness. BlueCat’s Intelligent NetOps is a first-to-market combination of systems of understanding and change. BlueCat enables teams to enhance agility and mitigate risks from high rates of change with a unified management lifecycle, from provisioning to proactive troubleshooting and remediation.
At BlueCat, we take immense pride in our award-winning culture, an integral part of our identity. We are proud recipients of several prestigious accolades, including the “Great Place to Work” certification. By becoming a part of our team, you not only join a company at the forefront of technology but also become an integral member of Canada’s top workplaces in various categories, including Technology, Today’s Youth and Women, and Mental Health and Inclusion.
We are seeking a consultative, customer-focused Sales Engineer to help enterprise organizations modernize their infrastructure operations through API-driven automation, AI-assisted operational intelligence, and integrated DDI solutions.
This role goes far beyond traditional pre-sales engineering. You will serve as a trusted advisor to customers throughout the customer lifecycle — from discovery and evaluation through adoption, operational success, and expansion. You’ll collaborate closely with Sales, Product Management, Engineering, Professional Services, Customer Success, and GTM teams to help customers simplify operations, accelerate automation, improve security posture, and drive measurable business value.
Whether you are a Network Engineer, Infrastructure Engineer, Systems Architect, Automation Engineer, or customer-facing technical consultant with strong networking and cloud expertise, we want to hear from you.
What You’ll Do
- Lead consultative discovery sessions to advise enterprise customers on infrastructure modernization, cloud transformation, and operational automation — aligning DDI architectures across hybrid, multi-cloud, and distributed environments to real business outcomes
- Guide customers in evolving legacy network services into API-driven, automated platforms, delivering practical recommendations on DNS, DHCP, IPAM, security integrations, and orchestration best practices
- Own proof-of-value engagements end-to-end, designing integrated solutions that demonstrate automation outcomes, operational efficiency, risk reduction, and infrastructure resiliency using BlueCat and complementary technologies
- Support customers with Infrastructure-as-Code strategies, automation frameworks, and API-driven integrations — and deliver technical workshops, architecture reviews, and executive presentations to both technical and business audiences
- Partner with Customer Success and Professional Services to ensure seamless transitions from evaluation through deployment, adoption, and expansion
- Collaborate cross-functionally with Product, Engineering, Marketing, and GTM teams to shape product direction, contribute to technical enablement content, and represent the field voice in strategic decisions
- Manage engagement activity in Salesforce, operate effectively in a remote-first model, travel for strategic customer engagements when needed, and continuously deepen expertise in automation, AI-assisted operations, and modern enterprise architecture
What You Bring
- Strong command of enterprise networking fundamentals — DNS, DHCP, IPAM, and network infrastructure operations — with hands-on experience in hybrid and multi-cloud environments
- Practical experience with API-driven infrastructure, automation frameworks, Infrastructure-as-Code tools, and orchestration technologies applied to real enterprise environments
- Familiarity with cloud networking architectures, network security strategies, Linux/UNIX administration, scripting, virtualization, and cloud-native technologies
- Experience integrating infrastructure platforms with cloud providers, security tools, orchestration platforms, or broader IT operations ecosystems — AI-assisted operations and infrastructure intelligence experience is a strong plus
- Proven consultative and advisory skills with the ability to lead technical strategy discussions with architects, operations teams, and executive stakeholders simultaneously
- Excellent communication and presentation skills — able to translate complex infrastructure concepts into clear business value narratives for diverse audiences across Sales, Product, Engineering, and C-suite
- 3+ years in sales engineering, infrastructure/network engineering, technical consulting, or customer-facing architecture roles, with a Bachelor’s degree in CS, IT, Engineering, or equivalent practical experience; comfortable operating in a remote-first environment with moderate travel
- Must be fluent in English.
If you share our enthusiasm for the future of our company and are eager to contribute to our vibrant workplace, we look forward to receiving your application! Our comprehensive benefits encompass your health, financial well-being, and overall wellness, and we are committed to providing an exceptional work environment, enriching employee programs, and fostering a remarkable company culture. At our core, we champion values such as transparency, curiosity, respect, and above all, the pursuit of enjoyment.
In addition, we offer a range of appealing perks, including:
A Professional Development Budget
Dedicated Wellness Days and Wellness Week
A Lifestyle Spending Account
An Employee Recognition Program
Join us in shaping the future of our organization, where your talent and dedication can truly thrive. We invite you to apply and become a valuable member of our team!
BlueCat is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. BlueCat will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
