Candid Health

We offer a Revenue Cycle Management (RCM) automation platform that helps medical providers process health insurance claims more efficiently. Our goal is to reduce manual work, increase net collections, lower costs, and speed up cash flow. Our software works to prevent claim denials, resolve issues quickly, and improve RCM programs. It also gives users real-time insight into RCM performance and easily integrates with existing systems.

In addition to our RCM automation software, we provide services for situations that still require human involvement. Some of our top customers achieve over a 97% payer net collection rate and a 95% touchless claim rate. In 2025, we received the MedTech Breakthrough Award for “Best RCM Solution” and the Fierce Innovation Award for Financial Solutions.

We started Candid Health in 2020, opening our San Francisco headquarters and joining Y Combinator, which helped us secure a seed round. In 2021, we launched our v0 Rules Engine, followed by a user interface in 2022 and a Series A funding round. By the end of 2022, we had expanded to offices in New York City and Denver, growing our team to over 25 people. In 2023, we added more product features and introduced a “software only” option. The following year, we released our first Patient Management System, saw revenue grow by nearly 250%, closed a $29 million Series B round, and signed our first enterprise MSO customer. By 2025, we were processing over 650,000 claims per month and our team had grown to more than 130 employees.

Our mission is to rebuild the backbone of American healthcare. We do this by automating and simplifying RCM, which allows providers to focus on delivering care instead of getting bogged down with administrative tasks. Ultimately, we want to reinvent medical billing and reduce costs throughout the U.S. health system.

Our core values guide us:

• We relentlessly focus on customer outcomes: supporting and empowering our customers to provide accessible, high-quality care and lessen their administrative load.
• We expect excellence: we maintain high standards, always striving for rigor, intentional decision-making, and quality, reliable, and fast execution.
• We bias towards action and take ownership of outcomes: we embrace ambition, tackle challenges head-on, and drive results.
• We are truth seekers: we challenge assumptions, back decisions with data, and build from first principles.
• We take care of ourselves and each other: we believe in team success, learn from our experiences, and work to foster alignment across our team and culture.

We are a team of over 130 employees. Our culture is high-performing, supporting individuals who want to grow, take on challenging work, and collaborate with diverse, hard-working, and kind colleagues. Our forward engineering team often works directly with customers on-site. We have offices in San Francisco (our headquarters), New York City, and Denver. In our New York City office, we maintain an in-person culture with a flexible schedule, typically four days in-office and one day remote.

Our employee benefits include equity or the potential for equity as part of your compensation package, and sales incentives for roles in sales. For roles based in New York City, the work arrangement is typically four days in-office and one day remote.