Job description
At Carrum, we are transforming how we pay for, deliver and experience healthcare. If you are passionate about changing healthcare and want to finally get rid of surprise bills, poor quality, and high prices, while thriving in an entrepreneurial, cutting-edge environment, we would love to connect with you.
In 2014 Carrum reinvented the Centers of Excellence (COE) category in digital health. Today, 95% of the US population lives within 50 miles of a Carrum COE and our providers rank in the top 10% nationally. Our team’s execution has been recognized by the venture community and we’ve raised more than $96M in aggregate from investors like OMERS, Tiger Global Management and Wildcat Ventures. Our impact has been externally proven in a 2021 RAND Corporation study and featured as a Harvard Business School (HBS) case study.
We’re seeking a Contract Marketing Automation Specialist to help elevate our member marketing efforts, support client campaigns, and contribute to a wide range of strategic marketing initiatives. This role is critical to the success of our marketing strategy and overall growth.
Reporting to the Director of Marketing Automation, you’ll have an integral role in creating and executing an omnichannel strategy across email, direct mail, SMS, and more that inspires and engages potential Carrum Health patients. Every day brings new challenges and opportunities to create meaningful, high-impact work.
You’ve hustled, you’ve built—and you’d thrive in the fast pace of a high-growth startup.
This is a 6-month contract position. The compensation range for this role is $45-$50 per hour and will support around 25-30 hours per week. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. As a contract role, this position will not be eligible for benefits.
You’re excited about this opportunity because you will…
- As a Contract Email Marketing Specialist, you will have an integral role in coding, building, editing and deploying emails that inspire and engage potential Carrum Health patients
- Own the end-to-end QA process: Build and test emails, content blocks and catalog items in Litmus and Braze to ensure quality/accuracy with grammar, links, dynamic content, email rendering, and alignment of brand guidelines.
- Configure Braze catalog and content blocks with logic depending on campaign and segmentation goals.
- Personalize email and landing page content for different client target audiences and post-registration user journeys.
We’re excited about you because…
- You want to gain experience in a fast-paced digital health startup, and you’re yearning for an opportunity to take your email marketing experience and apply it to a fresh new opportunity that is poised for enormous growth, as we continue to build our marketing automation programs, and implement new marketing technologies to support our growth. We also hope to see from you:
- Strong understanding of email best practices and email QA requirements, including the use of tools such as Litmus and Figma.
- Hands-on experience building and editing HTML templates and using enterprise-level marketing automation platforms, such as Braze. Being able to code from scratch is not a requirement, but comfort with manipulating templates is, and familiarity with Liquid is very helpful.
- Strong project management skills with an ability to create, execute, and adjust plans as needed.
- Solid communication and collaboration skills and experience working with client success managers and other stakeholders for review and QA.
Why you’ll love working with us…
- We’re a hard-working, humble, and compassionate group motivated to solve the hard problems in healthcare today. You’ll work with talented, experienced co-workers from companies like Booz & Company, Livongo, 98point6, Google, and Optum. We believe in using data to inform decisions, technology to make our jobs easier, and creative thinking to pave the future.
- We are working with some of the most recognized and esteemed names in the country. Top hospitals like Johns Hopkins, Mayo Clinic, Stanford Health Care, Scripps Health, and Rush Health have joined our platform. Employers who use our benefit include US Foods, United Airlines, and large public sector organizations like the self-insured schools of California, and the State of Maine.
- We empower team members to be autonomous and provide a collaborative environment where you get support and healthy feedback. You can bring your authentic self to work every day and are encouraged to help others do the same.
- We carve out time to let go of work to celebrate our successes and have fun. We’re a remote-first company with employees all over the United States and two office locations in San Francisco and Chicago. We support our employees during the work day and beyond with flexible working hours, generous time off, paid parental leave, and opportunities to connect with coworkers both virtually and in-person.
- We embrace our team’s diversity of thought, experience, and interests and know that doing so makes us stronger as a company. Carrum has an active employee-led Diversity, Equity, Inclusion, and Justice (DEIJ) committee and several employee resource groups (ERGs). Our ERGS help employees build stronger connections through social, educational, and community activities.
- You’ll feel proud that the work you do each day directly impacts people’s lives in big and meaningful ways.
Other benefits:
- Stock option plan
- Flexible schedules and remote work
- Chicago and San Francisco offices available
- Self-managed vacation days, within reason
- Paid parental leave
- Health, vision, and dental insurance
- 401K retirement plan
About Carrum
We’re a health tech company that brings value-based care to the masses. We help employers deliver a memorable patient experience, immediately lower healthcare costs, and drive better outcomes and achieve this through the power of technology and human-centered design. Since launching in 2014, we’ve partnered with Fortune 500 employers and top hospitals across the nation. We’ve been recognized by Harvard Business School and featured in TechCrunch, The Los Angeles Times, Washington Post, and Modern Healthcare. We believe we’re only scratching the surface of our opportunity and we’re looking for incredible people like you to help us realize our full impact.
Carrum Health is an equal opportunity employer and encourages all applicants from every background and life experience.
