Job description
At Carrum, we are transforming how we pay for, deliver and experience healthcare. If you are passionate about changing healthcare and want to finally get rid of surprise bills, poor quality, and high prices, while thriving in an entrepreneurial, cutting-edge environment, we would love to connect with you.
In 2014 Carrum reinvented the Centers of Excellence (COE) category in digital health. Today, 95% of the US population lives within 50 miles of a Carrum COE and our providers rank in the top 10% nationally. Our team’s execution has been recognized by the venture community and we’ve raised more than $96M in aggregate from investors like OMERS, Tiger Global Management and Wildcat Ventures. Our impact has been externally proven in a 2021 RAND Corporation study and featured as a Harvard Business School (HBS) case study.
We are looking for a Sr. Director, Health Plan Channel Sales to help us accelerate growth through our partners. In this highly visible role, you will be responsible for generating revenue by developing and executing go-to-market strategies, creating and maintaining key relationships, and driving new sales opportunities by engaging with each health plan partner’s sales and client-facing organizations. This position offers an exciting opportunity to contribute to the growth and success of Carrum Health and our health plan partnerships.
The base salary for this role is $XXX plus variable compensation based on performance.
You’re excited about this opportunity because you will…
- Collaborate with Health Plan Partnerships Leads, serve as the primary Carrum sales lead for designated health plan partnerships, managing and executing co-selling activities across a portfolio of mutual employer clients and prospects.
- Build strong relationships with health plan sales and account teams, enabling them to position Carrum effectively with their clients.
- Educate health plan stakeholders on Carrum’s COE model, value proposition, and implementation support, ensuring alignment with broader health plan goals and initiatives.
- Lead or support employer-facing sales meetings in collaboration with health plan teams, including presentation delivery, objection handling, and follow-up.
- Develop and maintain an active pipeline of joint opportunities with each partner; forecast activity and results in collaboration with the broader Carrum commercial team.
- Support the onboarding and training of health plan teams on Carrum’s products, messaging, and operational model.
- Participate in business development activities with prospective health plan partners to create new channels for client sales.
- Partner with Carrum’s client success, marketing, and operations teams to ensure seamless implementation and ongoing satisfaction with partner clients.
- Identify market trends, feedback, and competitive dynamics and share with internal Carrum stakeholders to inform product, network, and sales strategy.
We’re excited about you because…
- Bachelor’s degree required; MBA or advanced degree strongly preferred.
- 10+ years of experience in healthcare account management, business development, or consulting, with significant experience working within health plans or TPAs.
- Deep understanding of self-funded employer group dynamics and the health plan go-to-market model.
- Strong experience partnering with or working within health plan sales or account management teams.
- Proven track record of managing and growing complex, high-value Channel Sales, ideally within value-based care or digital health solutions.
- Deep understanding of health plan decision-making, operations, and strategic priorities.
- Exceptional communication, presentation, and negotiation skills, with the ability to engage with stakeholders across all levels.
- Strong analytical skills and the ability to use data for storytelling and driving decision-making.
- Experience working in fast-paced, entrepreneurial environments with cross-functional collaboration.
- Passion for improving healthcare and a belief in value-based care models.
- Excellent communication, presentation, and interpersonal skills.
- Ability to travel as needed (~25%).
- You are a strategic, structured, big-picture thinker
- You are a quick learner and a self-starter; you thrive in a fast-paced, dynamic environment where you often face ambiguity and change
- You have a strong ability to analyze and synthesize disparate sources of data into coherent recommendations and decisions
- You are a strong project manager with the ability to keep multiple moving parts on track
- You have excellent written and verbal communication skills; demonstrated ability to facilitate large group presentations internally and externally with patients and customers
- You have strong interpersonal skills, with an ability to professionally interact with a diverse blend of personalities to maintain strong relationships and reach resolutions
- You are entrepreneurial and resourceful — As an early member of a startup, we need people who can find creative ways to make a big impact quickly and without much direction.
- You have a passion for collaborating cross-functionally with sales, marketing, operations, client success, platform / tech, data, and provider teams to ideate, complete projects, and drive impactful results
Why you’ll love working with us…
- We’re a hard-working, humble, and compassionate group motivated to solve the hard problems in healthcare today. You’ll work with talented, experienced co-workers from companies like Booz & Company, Livongo, 98point6, Google, and Optum. We believe in using data to inform decisions, technology to make our jobs easier, and creative thinking to pave the future.
- We are working with some of the most recognized and esteemed names in the country. Top hospitals like Johns Hopkins, Mayo Clinic, Stanford Health Care, Scripps Health, and Rush Health have joined our platform. Employers who use our benefit include US Foods, United Airlines, and large public sector organizations like the self-insured schools of California, and the State of Maine.
- We empower team members to be autonomous and provide a collaborative environment where you get support and healthy feedback. You can bring your authentic self to work every day and are encouraged to help others do the same.
- We carve out time to let go of work to celebrate our successes and have fun. We’re a remote-first company with employees all over the United States and two office locations in San Francisco and Chicago. We support our employees during the work day and beyond with flexible working hours, generous time off, paid parental leave, and opportunities to connect with coworkers both virtually and in-person.
- We embrace our team’s diversity of thought, experience, and interests and know that doing so makes us stronger as a company. Carrum has an active employee-led Diversity, Equity, Inclusion, and Justice (DEIJ) committee and several employee resource groups (ERGs). Our ERGS help employees build stronger connections through social, educational, and community activities.
- You’ll feel proud that the work you do each day directly impacts people’s lives in big and meaningful ways.
Other benefits:
- Stock option plan
- Flexible schedules and remote work
- Chicago and San Francisco offices available
- Self-managed vacation days, within reason
- Paid parental leave
- Health, vision, and dental insurance
- 401K retirement plan
About Carrum
We’re a health tech company that brings value-based care to the masses. We help employers deliver a memorable patient experience, immediately lower healthcare costs, and drive better outcomes and achieve this through the power of technology and human-centered design. Since launching in 2014, we’ve partnered with Fortune 500 employers and top hospitals across the nation. We’ve been recognized by Harvard Business School and featured in TechCrunch, The Los Angeles Times, Washington Post, and Modern Healthcare. We believe we’re only scratching the surface of our opportunity and we’re looking for incredible people like you to help us realize our full impact.
Carrum Health is an equal opportunity employer and encourages all applicants from every background and life experience.
