Job Description
About Us:
ChowNow is one of the leading players in off-premise restaurant technology. As takeout becomes a vital revenue stream for independent restaurants, our platform helps owners focus on what they do best—serving great food—by offering solutions across the entire digital dining experience. From building branded websites and mobile apps, to powering online orders, managing menus, consolidating delivery, and running targeted marketing, we give restaurants the tools to grow on their own terms.
We support over 20,000 restaurants across North America, helping process $1B+ in gross food sales while saving our partners over $700M in third-party commission fees. Through our white-label ordering solutions, a growing demand network (including Google, Yelp, Apple, and Snap), and a diner-friendly marketplace, we empower independent restaurants to own their customer relationships and avoid inflated pricing and fees charged by 3rd party delivery apps like Uber and Doordash.
Founded in 2012, we’ve navigated rapid growth and transformation—from startup roots through the pandemic boom—and are now beginning an exciting new era under our CEO, Kanika Soni. As we evolve with new leadership and cutting-edge tools, we’re deepening our commitment to helping local restaurants thrive in the digital economy.
About the Position:
We’re hiring highly driven Outbound Account Executives to build net-new pipeline and revenue across key North American markets.
This is a pure hunter role focused on outbound prospecting, cold outreach, and self-sourced deal generation. AEs in this role operate with full ownership of their territory and book of business.
You will identify opportunities where none exists today and break into hard-to-reach restaurant operators. You will be expected to generate and convert pipeline through disciplined outbound activity and run a full-cycle sales motion from first touch to close.
Your mission is to build, manage, and close a self-generated pipeline that drives net-new restaurant acquisition and revenue growth within your territory.
Reports to a Sales Leader; No Direct Reports.
This role is based in the United States. Please note: ChowNow is not eligible to employ in every state and the recruiting team will confirm location and eligibility before moving past initial stages.
WHAT WE LOVE ABOUT YOU:
You put restaurants first. You deeply understand the importance of local restaurants and put them at the center of everything you do. You aim to help them not only survive but thrive.
You celebrate diversity. You recognize that diversity and inclusivity matter. You’re committed to progress, which means everyone gets the support and resources they need, no matter who they are. You have an ability to listen to other team members’ ideas and can thrive in an environment that embraces individuality. Everyone’s voice counts.
You raise your hand. You consistently go above and beyond what is asked of you. You help your peers accomplish their tasks while also excelling at accomplishing your own. When you have a smart idea, you raise your hand and share it.
You keep reaching. You set clear ambitious goals. You don’t allow yourself to become complacent with where you’re at and what you’ve done, so you seek out new opportunities and challenges.
What You’ll Own:
Pipeline Generation (Primary Focus)
Self-source 80–100% of your pipeline through outbound prospecting
Execute high-volume cold calling (40-70 calls/day), Build target account lists and penetration strategies
Outbound Activity Expectations
Daily cold call blocks as a core operating rhythm
Consistent new account outreach across phone + digital channels
Pipeline built through proactive outbound - not inbound dependency
Full-Cycle Sales Execution
Run discovery, product demos, ROI storytelling, and negotiations
Position ChowNow’s value vs. 3rd-party marketplaces
Close net-new logos and multi-location groups
Manage deal velocity from first meeting to signature
Territory Ownership
Own quota attainment for your region
Build and manage territory pipeline in Salesforce
Forecast weekly based on self-generated opportunities
Identify whitespace and expansion opportunities
You Should Apply If You:
- Have 3–6 years of closing experience and have a proven track record of exceeding quota in a high-velocity or mid market SaaS sales environment or hospitality sales
- Are a strong communicator who thrives on storytelling and consultative selling and is comfortable with both digital and in-person selling
- Have a proven track record of self-sourcing pipeline
- Are confident running high-volume cold call outreach
- Are a self-starter who thrives on autonomy, accountability, and tangible results
- Deep local market knowledge and comfort engaging with small business owners
- Are an organized operator with experience using Salesforce, Zoom, Gong, and Outreach
- Have a passion for local restaurants, food culture, and supporting small business owners
About Our Benefits:
- Estimated On Target Earnings (OTE): $100,00-$130,000 (depending on candidate location and experience)
- Ongoing training and growth opportunities.
- A “Best Place to Work” winner multiple times where we focus on creating a great employee experience.
- Rock solid medical, dental, and vision plans.
- Mental Health Coverage - we offer several programs to support your mental health and wellness goals.
- Unlimited Paid Vacation. We expect you to work hard, but still enjoy your personal life
- 7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave.
- 401(k) Matching
- Employer-contributing student loan assistance program or continuing education reimbursement program
- Employee Stock Incentive Plan.
- Pet insurance for your fur babies
- Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly.
- Enough freedom to spread your wings while still holding you accountable.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties and skills required.
As one of ChowNow’s core values, “Celebrates Diversity”, we are committed to an inclusive and diverse work environment. ChowNow is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. We are committed to developing a barrier-free recruitment process and work environment, if you require any accommodation, please let us know at your earliest convenience and we’ll work with you to meet your accessibility needs.
Information Regarding Recruiting Scams: ChowNow does not engage in outreach to prospective candidates by text message about employment opportunities, interviews, or employment offers, and we do not make job offers after only one interview. ChowNow does not ask candidates to submit sensitive personal information (Passport details, banking information, etc.) as part of the interview process. ChowNow employment offers are made by a ChowNow Talent Acquisition team member with a @chownow.com email address only. ChowNow does not ask candidates to provide funds to the company for onboarding, equipment, or supplies. If you receive an employment inquiry or employment offer from a non @chownow.com email address, consider it spam.
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
