Plivo

We offer an AI Agent Platform and an API Suite. Our AI Agent Platform helps businesses build, train, and manage AI agents that automate customer interactions across voice, chat, SMS, and WhatsApp. These agents understand user intent and can manage tasks like customer support and transactional processes without requiring code. The platform includes human-like voices, supports over 10 languages, and integrates with tools such as Shopify, Calendly, and Zendesk. It provides built-in telephony, phone numbers, multi-channel support, and multimodal AI.

Our API Suite provides Messaging and Voice APIs, allowing businesses to add SMS and voice features to their applications. Our cloud-based carrier network connects to over 190 countries.

We were founded in 2011 and have been profitable since 2015, serving customers in more than 190 countries. We process over 1 billion API requests and handle more than 1 billion conversations annually, with 99.99% platform uptime. We meet compliance standards like HIPAA, GDPR, AICPA SOC 2, PCI DSS, and STAR.

Our mission is to simplify customer engagement and improve how businesses communicate worldwide. We do this by integrating AI with enterprise-grade communications infrastructure, which helps us modernize customer support, streamline transactions, and automate engagement.

We have 201-500 employees with offices in the United States and India. Our team is smart and hard-working, focused on developing Agentic AI, and we value merit.