Darkroom

We were founded in 2017 as a growth marketing firm for consumer and e-commerce companies. We use our AI commerce layer, Matter, to improve client results, efficiency, and revenue.

We offer services like e-commerce marketplace management, retail media, paid media, performance creative, social commerce, and customer retention. Our specialties also include web optimization, acquisition marketing, digital products, digital strategy, growth strategy, AI implementation, data analytics, Amazon marketing, SEO, TikTok Shop, email marketing, and creator management.

Our design-focused creative team, led by a Chief Creative Officer, integrates with our growth marketing approach. We also offer “Dark Arts,” an AI-powered creative direction service. Our ecosystem includes Darkmatter (growth investment) and University (our knowledge center).

We work with brands in various sectors, including fashion and accessories, home furnishings, technology and SaaS, luggage and travel, celebrity-backed brands, beauty and wellness, consumer packaged goods, and hotels and hospitality. Our firm has been recognized by Inc. 5000 and Varos, and our founders were named to Forbes 30 Under 30.

We founded Darkroom believing that future advertising agencies should focus on client profitability. Our marketing approach uses systems-level thinking and advertising fundamentals, focusing on process, long-term goals, integrated tactics, measurable results, creative quality, and efficiency.

We aim to combine AI strategy with creative execution to deliver measurable results for e-commerce brands. Our values encourage autonomy, ownership, and quick iteration in a high-performing, collaborative environment that supports growth, cross-functional learning, continuous development, and creativity.

We have 51-200 employees, with senior leadership guiding the team. We maintain a remote-first culture, fostering a strong community across our global hubs in Los Angeles, New York City, São Paulo, Lisbon, and Barcelona, where we encourage meetups.

We promote an interdisciplinary approach, helping employees develop diverse skills. Our work environment is fast-paced, ownership-driven, and collaborative.

We offer flexible time off, including a vacation policy with a minimum of 14 days required, an annual holiday break, and over 10 additional holidays. We also have “Darkweek” and an “Unlimited Vacation Policy.”

We provide competitive company-sponsored medical, dental, and vision benefits. After one year, employees can join our 401k program, which includes a company match and profit-sharing. A Phantom Equity Incentive Plan is available, vesting over five years. We also offer flexible parental leave benefits.

Quarterly bonuses may be offered, depending on the role. We support career growth through cross-functional collaboration, skill development, and access to internal courses.

We are remote-first, with hybrid options for HQ roles in New York or Lisbon. Remote roles are available in specific international locations, aligned to EST hours.