Job Description
Company Description
Our brand Deutsche Telekom IT Solutions Slovakia entered the life of Košice region in 2006 under the name of T-Systems Slovakia and ever since has been inextricably linked with the region when became one of the founding members of Košice IT Valley. We have managed to grow from scratch to the second largest employer in the eastern part of the country with more than 3900 employees. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative information and communication technology services.
Job Description
We are seeking a dedicated and detail-oriented TSI Force Operations Specialist to join our team and focus exclusively on the management and optimization of TSI Force operations. This individual contributor role works closely with the Sales Team and Account Executive, playing a critical part in financial operations, opportunity management, and process improvement.
WHAT WILL YOU DO?
- Single Point of Contact (SPOC) for TSI Force.
- Creation and maintenance of OE calculation sheets for every signed proposal.
- Portfolio management in TSI Force for MIS, SAP, and PUC bundles.
- Calculation and tracking of OTC (One-Time Charges) and MRC (Monthly Recurring Charges) for each bundle.
- Management and maintenance of WBS codes for all bundles.
- Creation of new Call Off Opportunities for each bundle (PUC, MIS, SAP) on a monthly basis.
- Preparation and presentation of weekly reports to Account Leadership, including:
- TSI Force operations overview
- Order Entry overview
- Proposals pending signature
- Escalation management
📌 Financial Reporting & Process Improvement
- Lead the implementation and ongoing management of new financial structures (e.g., 4-layer cake model).
- Identify and address gaps in finance booking standards; develop and execute mitigation plans.
- Ensure up-to-date financial structure in TSI Force for leadership review.
- Manage opportunities for de-booking and new non-standard requests monthly.
- Create and manage splits for OTC amounts exceeding EUR 20K.
- End-to-end management of TSI Force operations, including opportunity creation, tracking, and closure.
- Preparation and management of bulk proposals (e.g., Bulk PO for Data Lifecycle).
📌 Communication & Collaboration
- Develop and maintain external communication templates (e.g., proposal and handover emails).
- Plan and lead meetings with customers, Solution Architects, and internal teams to resolve outstanding proposals and drive successful signings.
- Collaborate with the Account Executive on key initiatives, such as frame agreements and process automation.
📌 Reporting & Analytics
- Update and present Power BI dashboards during sales calls.
- Ensure accurate and timely booking of Order Entry (OE) on a monthly basis.
- Provide leadership and the account management team with up-to-date overviews of TSI Force status.
Qualifications
YOU WILL SUCCEED IF YOU:
- Prove experience in financial operations, opportunity management, or a similar role within an international organization.
- Have strong understanding of financial structures, booking standards, and reporting tools (e.g., Power BI).
- Possess excellent communication and stakeholder management skills.
- Have experience working closely with sales teams, account executives, and technical teams.
- Have advanced Excel and data management skills; experience with SAP, MIS, and PUC bundles is an advantage.
- Have strong problem-solving skills and ability to drive process improvements.
- Are able to manage multiple priorities and deliver under tight deadlines.
- TUV Advanced certification or willingness to obtain is preferred.
- Speak English at least at B2 level.
Additional Information
Benefits
We believe in balance between work and personal life. An attractive and extensive work-life balance portfolio guarantees lasting motivation for employees and thus a better quality of life, promotes physical and mental well-being and contributes to a positive work environment. All this with the aim of providing more freedom in reconciling work, career growth, private life and individual lifestyle. Therefore we offer to our employees over 25 different benefits to improve their personal and professional life in these areas:
- Financial benefits
- Benefits with focus on learning and development
- Benefits with focus on health and sport
- Benefits with focus on family and work – life balance
- Other benefits
For more information about our benefits click to Benefits
Salary
Final salary is negotiable.
We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 1500 € /brutto.
Additional information
\* Please be informed that our remote working possibility is only available within Slovakia due to European taxation regulation.
