Group Product Manager

Job description

About Us

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we’re building the future with people who think boldly and move fast.  Whether you’re designing systems that leverage large language models or part of a team reimaging workflows with AI, you’ll help us unlock entirely new ways of working and thinking.  Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity.  The future belongs to those who keep learning, and we are building it together.  At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.

Learn more at diligent.com or follow us on LinkedIn and Facebook

Role Overview

We are seeking an experienced Group Product Manager (GPM) to lead the evolution of Diligent’s Platform Reporting & Data products, shaping the future of how our clients and internal business units (BUs) consume insights. This role will be central to building a unified, AI-powered reporting platform that serves multiple personas—executives, board members, compliance officers, risk managers—while enabling product teams across BUs to accelerate innovation through standardized data, embedded dashboards, and AI-driven agents.

As a Group Product Manager, you will:

• Own the vision, strategy, and roadmap for Diligent’s reporting and data platform.
• Lead a small team of PMs, coaching them to deliver impactful product outcomes.
• Partner with engineering, design, and data science to deliver scalable, cost-efficient, and intuitive reporting experiences.
• Act as a key interface with BU product teams to enable adoption, cross-sell, and growth.

Key Responsibilities

Strategic Leadership

• Define and drive the multi-year vision for platform reporting, visualization, and data services—aligning with company objectives for Growth, Depth, and Retention (GDR).
• Champion a unified reporting hub that integrates both BI dashboards and AI-powered insights.
• Develop and own success metrics that measure adoption, cost efficiency, and customer impact.

Product Development & Execution

• Build in-app reporting experiences and embedded agents to provide real-time insights within user workflows.
• Guide design of persona-driven UX: intuitive search, categorization, and role-based access across dashboards, reports, and AI narratives.
• Partner with engineering on data platform architecture (data mesh, semantic layer, APIs, governance, cost efficiency).
• Oversee the migration strategy for legacy reporting tools into a unified platform, minimizing user disruption.

AI & Data Innovation

• Drive adoption of AI-native features (natural language queries, anomaly detection, narrative storytelling, copilots/agents).
• Partner with AI/ML teams to ensure trust, explainability, compliance, and domain-specific relevance in insights.
• Explore external BI/AI ecosystem (Power BI, ThoughtSpot, Tableau, Salesforce Copilot, Databricks, etc.) to benchmark and shape competitive differentiation.

Stakeholder & Cross-BU Engagement

• Collaborate with BU product managers (Risk, Compliance, Governance, Audit, Boards) to deliver cross-product insights and adoption.
• Ensure governed but flexible data access, balancing client configurability with regulatory and security requirements.
• Evangelize reporting capabilities internally and externally, influencing senior stakeholders and customers.

Team Leadership

• Manage and mentor a team of 2–3 PMs, fostering a culture of discovery, data-driven decision making, and delivery excellence.
• Upskill the team in AI, analytics, and platform thinking.

Qualifications

Must-Have

• 8–12 years of Product Management experience, with at least 3–4 years leading teams or acting as a Group/Principal PM.
• Proven success in platform product management—especially reporting, analytics, or data platforms in a SaaS environment.
• Strong expertise in AI/ML-powered reporting or BI tools (e.g., Tableau, Power BI, QuickSight, ThoughtSpot, Looker).
• Experience with data architecture concepts: data mesh, semantic models, governance, APIs.
• Track record of building SaaS products at scale, with measurable business outcomes (adoption, retention, cost efficiency).
• Excellent stakeholder management and communication skills, with ability to align technical and executive audiences.

Preferred

• Domain knowledge in Governance, Risk, and Compliance (GRC) markets.
• Exposure to financial reporting, risk/audit analytics, or regulatory compliance workflows.
• Experience delivering embedded analytics or AI copilots inside enterprise applications.

What We Offer

• Opportunity to shape the core platform strategy of a global SaaS leader.
• Work at the intersection of AI, data, and governance technology, influencing the future of GRC.
• A collaborative, mission-driven culture with opportunities for career growth.

What Diligent Offers You

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C.,  London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney.   To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent’s EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].

To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.