Endpoint Clinical Logo

Manager, Sales Operations

Job Description

Roles & Responsibilities:

Experience Range - 10+ Years

Skills required - Looking for candidates with strong experience in Sales Operations from the Life Sciences, Clinical Trials or IRT industry.

  • Salesforce – periodic review and upkeep of data, ensuring opportunities are updated properly by everyone across the Account/BD organization.

  • Monthly forecast coordination across the Account/BD organization.

  • ]Support for Monthly Business Review (MBR) and Monthly Operating Review (MOR) decks every month.

  • Ad hoc analysis on the pipeline report – ongoing.

  • Quarterly commissions coordination with Finance and BD leaders through to finalization.

  • Build effective partnerships with internal teams to facilitate collaboration and communication of relevant, digestible information for Sales and Marketing.

  • Serve as an interface between Product, Operations, Sales, Marketing, and Management on operational and reporting needs.

  • Win/Loss analysis – with particular attention paid to accounts with decreasing win rate, and provision of value-added accounts to the Client Success team for follow-up.

  • Collaborate with BD teams and Marketing to ensure all sales and marketing tools are in effective use.

  • Compile an annual report of business analysis, insights, and competitor intel from the previous year for use in annual planning meetings

  • Prioritize and condense key topics, create SWOT/PEST/Porter’s analysis when appropriate, and provide recommendations for action.

₹0 - ₹0 a year

Skills required:

  • Ability to understand high-level sales strategies and translate them into system and process requirements to ensure execution across the Sales organization

  • Highly independent self-starter who can ramp up quickly and operate effectively with minimal instruction or oversight

  • Hands-on proficiency with Salesforce, including data hygiene and pipeline management

  • Track record of driving change and removing hurdles in fast-growth organizations by working cross-functionally

  • Excellent organizational, planning, and project management skills, with the ability to manage multiple deadline-driven projects

  • Excellent written and oral communication skills required

  • Excellent computer skills, including proficiency with Microsoft Office, Salesforce, Loopio

  • Strong leadership skills and the ability to collaborate effectively with colleagues and vendors at all levels to meet business goals

  • Flexible personality and quick learner who operates with a sense of urgency

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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