EQ Bank | Equitable Bank Logo

Senior Technology Delivery Analyst ET&D

Job Description

Join a Challenger

Being a traditional bank just isn’t our thing, so we challenge ourselves to get creative in providing innovative banking solutions for Canadians.

How do we get there? With a talented team of inquisitive and agile challengers that break through the status quo. So, if you’re passionate about redefining the future of banking—while having fun—this could be your next big opportunity.

Our company continues to grow, and today we serve more than 780,000 customers across Canada through Equitable Bank, Canada’s Challenger Bank™, and have been around for more than 50 years. Equitable Bank’s wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together we have over $138 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people’s lives. Our customers have named our EQ Bank digital platform (eqbank.ca) one of the top banks in Canada on the Forbes World’s Best Banks list since 2021.

The Work

The Senior Technology Delivery Analyst is a key role reporting directly to the Portfolio Delivery Manager of ET&D. The Senior Technology Delivery Analyst is responsible for managing and delivering ET&D sponsored initiatives in alignment with Corporate, regulatory and Enterprise Change Management policies and procedures. This hybrid role requires a combination of hands-on technical/analytical expertise and project management capabilities. The successful candidate will leverage their knowledge in areas such as networking, core infrastructure, Azure cloud, Microsoft Fabric and Information Security (InfoSec) to guide and execute change initiatives through the entire project lifecycle, ensuring successful delivery and alignment with organizational objectives.

The Core Responsibilities!

  • Lead the planning and execution of end-to-end technology initiatives within the ET&D Portfolio, offering technical leadership
  • Act as a Trusted Technical Advisor to ensure the right technology partners are engaged to execute project deliverables and support keeping projects/programs on track
  • Escalate gaps as needed to eliminate technical barriers
  • Support planning at all levels to understand the work, responsibilities and dependencies to set the right expectations, ultimately enabling on-time delivery of the right technical solution while removing ambiguity
  • Collaborate with Technology stakeholders to define the high-level architecture and key solution components
  • Effectively manage financials/budget ensuring approval of funding and be disciplined in cost management
  • Proper engagement of Business and Technology stakeholders, vendors and management governance forums to ensure timely, transparent and effective decision making
  • Facilitate meetings, document and follow up on risks, action items, issues and decisions
  • Complete project evaluations, velocity metrics and assessment of results to the key benefits and performance indicators

Let’s Talk About You!

  • Minimum of 5 years’ experience managing technology initiatives throughout the full life cycle
  • Post-secondary degree in Computer Science, Engineering, related technical degree or equivalent experience is preferred
  • PMP, Agile, Scrum Master, Lean Six Sigma or Organizational Change Management Certification is a major asset
  • Strong knowledge with hands-on experience in Infrastructure and Information Security, including key concepts, principles, and terminology is preferred
  • Exposure to both large and small corporate cultures is preferred
  • Demonstrated ability to take initiative and work independently, effectively organizing and coordinating senior cross-functional teams, fostering close collaboration and cooperation.
  • Strong time management, analytical, and problem-solving abilities, with hands-on experience in resolving technical impediments and managing the closure of RAID (Risks, Assumptions, Issues, and Dependencies
  • Exceptional interpersonal, presentation, and communication skills, both verbal and written, with the confidence to effectively engage senior technical audiences
  • Experience in vendor management, including facilitating and maintaining relationships, supporting the negotiation of contracts and supporting the vendor selection processes
  • Proven delivery track record in both business and Technology projects
  • Proven ability in Risk Management and Issue Resolution leveraging the Bank’s policies and procedures
  • Proven experience in a highly collaborative, customer-focused environment with the ability to adapt and pivot quickly when needed

What we offer [For full-time permanent roles]

💰 Competitive discretionary bonus

✨ Market leading RRSP match program

🩺  Medical, dental, vision, life, and disability benefits

📝  Employee Share Purchase Plan

👶🏽 Maternity/Parental top-up while you care for your little one

🏝 Generous vacation policy and personal days

🖥  Virtual events to connect with your fellow colleagues

🎓  Professional development and comprehensive Career Development program

💛  A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience

The incumbent will be working hybrid and in office time will be spent working from Equitable Bank’s additional office space located at 2200-25 Ontario Street, Toronto, ON.

Equitable Bank is deeply committed to inclusion. Our organization is stronger and our employees thrive when we honour and celebrate everyone’s diverse experiences and perspectives. In tandem with that commitment, we support and encourage our staff to grow not just in their career path, but personally as well.

We commit to providing a barrier-free recruitment process and work environment for all applicants. Please let us know of any accommodations needed so that you can bring your best self to the application process and beyond. All candidates considered for hire must successfully pass a criminal background check and credit check to qualify for hire. While we appreciate your interest in applying, an Equitable recruiter will only contact leading candidates whose skills and qualifications closely match the requirements of the position.

We can’t wait to get to know you!

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