Job Description
This role requires ITAR authorization and is limited to U.S. persons (22 CFR 120.62).
What are we looking for?
As an Application Specialist, you will play a crucial role in delivering and supporting successful projects using Eyelit Technologies’ suite of tools. You will be working with some of the world’s most prestigious manufacturing companies both on and off site to drive improvement in their productivity. The primary goal is to drive success and deliver value on one customer with multiple sites across the globe.
What will you be doing?
Configure Eyelit Technologies’ solutions to accurately model and integrate with customer environments.
Engage with customers at all levels, from boardroom executives to shop-floor staff, to understand their requirements and determine optimal solutions.
Oversee project implementations from initial customer training through to ongoing support, ensuring smooth transitions and successful outcomes.
Conduct training sessions for users to ensure they are proficient in using Eyelit Technologies systems.
Build and customize screens, dashboards, and user interfaces using Eyelit Technologies’ designer tools.
Specify, develop, and test interfaces to integrate Eyelit Technologies with third-party systems.
Perform testing of new releases and updates to ensure functionality and reliability.
Test and commission the final system to confirm it meets all specified requirements and performance standards.
Travel to customer sites with short notice (1-2 weeks) to provide on-site support and implementation services.
Lead or participate in various assigned projects, ensuring alignment with customer objectives and project goals.
Collaborate with customers post-implementation to ensure the system delivers long-term value and meets key performance areas.
Working with the support team to ensure seamless transfer to ongoing support for the customer
Input to the product roadmap – feedback of customer requirements / opportunities driving system development
Working with development team to ensure new system functionalities required for a customer meet requirements in terms of specification, testing and delivery on time vs plan
Potential to get involved in pre-sales scoping process
Lead or participate in other assigned projects
What you bring
Bachelor’s or advanced degree in a relevant field (Business, Computer Science, Engineering).
Experience with Manufacturing Execution Systems (MES) or Manufacturing Operations Management (MOM) solutions.
Own end-to-end tool automation across SECS/GEM and other industrial protocols (e.g., OPC, APIs), from equipment connectivity and event handling to automated command execution and alarm orchestration across MES and factory systems.
3+ years’ experience in manufacturing (manufacturing management or software solutions implementation within the manufacturing industry).
2+ years’ experience in implementation consulting, project management, or a related field.
Experience with SQL, Oracle, or PostgreSQL databases.
Strong interest in IT and computer technology.
Understanding of integration methods and APIs to connect the company’s solutions with other systems, and ability to lead the selection of optimal solutions.
Ability to build and maintain strong senior-level client relationships, understand their business needs, and provide effective solutions. Capable of leading long-term strategic technical discussions for future product opportunities.
Proficiency in delivering presentations to clients, demonstrating product features and benefits.
Ability to collaborate effectively with cross-functional teams, including Sales, Product Development, and Customer Support.
Nice-to-have:
Hands-on experience implementing and configuring Eyelit MES to support manufacturing operations.
Previous experience in automating factory tools through various integration methods, enabling direct software-driven equipment control, real-time monitoring, and streamlined production processes.
Understanding of shop-floor control systems.
In-depth knowledge of manufacturing key drivers, challenges, and industry KPIs, enabling the guidance of best-practice use of the product to meet customer business priorities.
Experience with HTML/CSS, JavaScript, Java, C#, or other .NET technologies.
Experience supporting an enterprise software application.
Certifications: Relevant certifications in project management, solution implementation, or industry-specific fields (e.g., PMP) are advantageous.
What We Value:
Excellent written and verbal communication: Presents oneself clearly and articulately when speaking or writing, assuring that others fully comprehend the intended message; uses appropriate grammar tailored to the audience; writes compelling promotional texts
Analytical and Critical Thinking: Reviews and manages data with strong attention to detail; combines facts with likely possibilities; articulates and resolves complex problems
Quality Focused: A recognition of the value of doing things the right way; has a high sense of integrity and thoughtfulness in their actions
Action Oriented: A bias for action, when they see a problem, they solve it using their technical savvy and internal resources
Team Focused: Strong interpersonal skills, with a penchant for collaboration and cooperation
Results Driven: Focused on delivering the right thing at the right time
What We Offer:
Competitive compensation
Learning and Development opportunities
Dynamic company culture
Supportive time away from work practices
Robust health insurance plan offerings
401(k) with 100% employer match on your contributions, up to 4% of eligible pay each year.
If you require any accommodation, please email [email protected].
About Eyelit Technologies:
Eyelit Technologies is a leading provider of integrated software solutions that optimize Manufacturing and Supply Chain productivity across industries such as semiconductor, automotive, medical device, electronics, and aerospace & defense. Its AI-powered suite of planning and execution solutions enables businesses to improve production processes, enhance asset utilization, and streamline scheduling. Eyelit Technologies empowers organizations to drive sustainable growth, reduce costs, improve delivery performance, and gain greater visibility and proactive management of key business processes.
Eyelit Technologies is committed to providing equal treatment and opportunity in all aspects of recruitment, selection, and employment, regardless of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, or any other legally protected category. Eyelit Technologies is an equal-opportunity employer dedicated to creating a welcoming community and an environment free of discrimination, harassment, and retaliation. We at Eyelit Technologies believe that great people make great organizations. We value our employees and provide a wide range of benefits.
Eyelit Technologies is committed to making the job application process accessible to everyone. If you are living with a disability (visible or not visible) and need to request reasonable accommodation for any part of the application or hiring process, please let us know how we can help by reaching out to [email protected].
