FareHarbor

Founded in Hawaii in 2013 and acquired by Booking Holdings in 2018, we provide reservation software, website development, and POS software. Our booking and business management platform helps tours, activities, rentals, and attractions. Our tools help over 20,000 clients, including boat rentals, museums, and food tour operators, run and expand their businesses in over 90 countries.

Our platform handles booking, secure online and in-person payments, and helps businesses scale. We also offer a Private Events solution to manage contracts, payments, resources, and reporting. We provide ²⁴⁄₇ phone and email support, and help clients set up their dashboard and transfer existing reservations when they join us.

We operate globally with offices in Amsterdam, Honolulu, Boston, San Francisco, Denver, and Sydney. Our roles include developing data science solutions, improving client website SEO, managing website implementation projects, and strategic planning for revenue growth.

Our mission is to make experiences better for everyone. Our core values include:

• We prioritize client success.
• We are one ‘Ohana: We treat everyone with kindness, dignity, and respect, and we value diversity and inclusion.
• We are curious and learn: We encourage new ideas, perspectives, and continuous improvement.
• We own it: We take accountability for our decisions and ensure tasks are completed.
• We act with integrity: We uphold high ethical standards and lead by example.
• We embrace the challenge: We view challenges as opportunities for growth.

We have over 900 employees globally, representing more than 50 nationalities across six international offices. Our culture, known as ‘Ohana, promotes kindness, dignity, respect, diversity, and inclusion. We want every voice to be heard and empowered to thrive. Our work environment encourages new ideas, continuous learning, and accountability. Cross-functional and global team collaboration is common.

We aim for a clear employee experience through defined expectations, learning and development opportunities, and regular events to build community and celebrate achievements. We support growth, learning, and work-life balance, offering hybrid and remote work options. Our internal initiatives focus on talent management, performance cycles, career progression, and leadership development.

We offer various employee benefits and perks. We offer flexible working arrangements, including remote and hybrid options, and support for working from home with stipends and technology. We provide healthcare coverage.

Our paid leave includes 22 weeks of parental leave, 2 weeks of grandparent leave, and extended care and bereavement leave. We provide life insurance policies and market-related salaries with bonus potential. We offer generous paid time off, for example, 26 vacation days, 10 sick days, and 12 paid holidays annually in some regions.

Other benefits include 401k retirement plans with employer matching, social events, team-building activities, educational and individual skill development opportunities, and wellness benefits like a Headspace subscription. Modern office spaces are available for in-person collaboration. In certain regions, like Amsterdam, we also offer benefits such as a pension plan, commuting allowance for public transport, subsidized lunch, and discounted CZ insurance.