Job Description
Description
Ready to turn complex product challenges into customer value and business growth?
Join FinDock as our Product Manager
As the #1 Customer Payment Operations solution built natively on Salesforce, FinDock helps organizations deliver seamless, personalized payment experiences. Trusted by hundreds of organizations worldwide and rated 4.98 stars on the Salesforce AppExchange, we’re shaping the future of payments.
That’s why we proudly say: FinDock. For Customer Payment Happiness.
And as we scale, we’re looking for Product Managers who don’t just manage backlogs but own outcomes.
What’s your role?
As a Product Manager at FinDock, you are responsible for the outcomes in your domain. You identify valuable problems, define scalable solutions, and decide what gets built and why.
You operate with high autonomy inside a Product Development Node, working closely with engineers, designers, GTM teams, and partners. You balance user needs, technical feasibility, and business value to ship products customers want to buy and that work for our business.
This is not a feature factory role.
This is about product ownership.
Your day-to-day
Drive deep product discovery
Talk to customers, partners, and internal teams to uncover real problems
Translate insights into structured discovery documents
Work closely with Engineering Leads and the Distinguished Engineer to validate feasibility
Define clear, thoughtful product requirements and acceptance criteria
Own the roadmap and prioritisation
Balance business goals, user impact, and technical constraints
Clearly articulate why we solve certain problems and why we don’t
Align roadmap decisions with company strategy and P&E objectives
Regularly communicate updates and trade-offs across the organization
Ship and launch with impact
Guide the Node through delivery by owning speed vs. quality trade-offs
Ensure requirements are clear and product quality stays high
Drive pilots and betas to create adoption momentum
Enable Sales, CSG, Marketing, and Industry teams to confidently position and support the product
Track adoption metrics and continuously improve based on feedback
Represent the product
Serve as the main point connecting product insights across FinDock
Inspire internal teams and external stakeholders
Manage key ecosystem relationships (Salesforce, ISVs, tech partners)
Ensure the product narrative is aligned, compelling, and consistent
Requirements
What makes you a great fit?
Experience
2+ years in product management related roles
Experience shipping a product
Comfortable working closely with engineers in technical environments
Experience driving measurable adoption and business impact
Fintech or payments experience is helpful but not required.
We value PM craft over industry expertise.
Skills
High agency - you move forward, even when things are hard
Comfortable with ambiguity and complexity
Strong analytical thinking and great data analysis skills
Confident and honest communicator
Structured decision-maker who creates clarity
Technical literacy - able to translate between business and engineering
Strong product taste and UX sensitivity
Bonus if you can prototype or design solutions.
Mindset
You’re someone who’s hungry to grow.
This role requires technical immersion - it takes at least a year to truly understand FinDock’s stack and internal mechanics. We’re looking for high-energy, coachable medior PMs with something to prove - people who can grow into more complex domains and clusters as FinDock scales.
You:
Go deep without losing the bigger picture
Put in the work when things get hard
Make tough prioritisation decisions
Care deeply about customer value
Identify with the PM craft
Bring both structure and energy
Why join FinDock?
Make an impact: Your work directly influences adoption, ACV growth, and customer success. You won’t just manage tickets, you’ll shape what FinDock becomes.
Grow with us: As we scale, strong PMs can evolve into: Cross-domain roles, Craft leadership, New product clusters. This is a role with visible trajectory.
Enjoy our perks: Stock Appreciation Rights • Hybrid/onsite working (3-4 days in Woerden if based in NL) • 25 vacation days • Paid volunteer time • Pension contribution • €5K personal development budget
Thrive in our culture:
Join a team of curious explorers, passionate self-starters, and resilient collaborators.
We challenge with care, think deeply, move fast, and take ownership - all while being a Great Place to Work®, top-rated four years in a row. Because at FinDock, happiness isn’t just for our customers - it’s for our team too.
📞 Ready to grow with us? Contact Boryana Delcheva. We’re excited to meet you!
