Job Description
Description
Ready to bring clarity, control, and confidence to revenue delivery?
Join FinDock as our Sales Manager
As the #1 Customer Payment Operations solution built natively on Salesforce, FinDock helps organizations deliver seamless, personalized payment experiences. Trusted by hundreds of organizations worldwide and rated 4.98 stars on the Salesforce AppExchange, we’re shaping the future of payments.
That’s why we proudly say: FinDock. For Customer Payment Happiness.
And as we scale, predictable revenue execution becomes critical. That’s where you come in.
What’s your role?
As our Sales Manager, you ensure predictable revenue delivery in a high-volume inside sales environment. You lead, coach, and challenge the team to perform at their best while maintaining tight control over pipeline quality, deal execution, and forecast accuracy.
You bring clarity where there could be noise.
You replace optimism with inspection.
You create confidence in every number that leaves the Sales team.
This is not a strategy or market-definition role.
This is an execution excellence role.
You translate targets into disciplined action, ensuring every opportunity is real, every forecast is explainable, and every salesperson is supported and held accountable to perform.
Your day-to-day
Lead and coach a high-performing team
Own the health, engagement, and development of AEs and BDRs
Run structured weekly 1:1s focused on performance and skill growth (SPICED-driven)
Inspect calls, deal notes, and opportunities and give clear, actionable feedback
Address performance issues early, fairly, and constructively
Hire, onboard, and ramp new team members successfully
You create an environment where people feel supported, challenged, and clear on expectations.
Own pipeline, forecast, and deal control
Maintain strong and realistic pipeline coverage relative to quota
Inspect deals weekly: next steps, customer commitment, risks, close dates
Deliver accurate weekly, monthly, and quarterly forecasts
Escalate risks early and clearly to leadership
Leadership trusts your forecast because it is grounded in discipline, not optimism.
Drive sales process and performance discipline
Enforce stage definitions, qualification criteria, and exit criteria
Ensure stage progression reflects real customer commitment
Maintain high Salesforce hygiene standards
Guarantee clean handovers between BDRs, AEs, and SEs
Create structured, outcome-driven sales meetings
You bring structure, clarity, and predictability to the sales floor.
Requirements
What makes you a great fit?
Experience
Experience leading or managing AEs and/or BDRs in a high-volume inside sales environment
Strong background in mid-market or SMB sales motions
Proven experience with pipeline management and forecasting
Hands-on familiarity with Salesforce Sales Cloud
Experience selling consultative or complex solutions is a plus
Experience managing an SMB or BDR team within the Salesforce ecosystem is preferred
Skills
Strong coaching mindset - you improve people, not just numbers
Comfortable inspecting deals deeply without taking ownership away from reps
High attention to detail around pipeline, data, and process
Calm, credible presence that creates control rather than urgency
Clear and direct communicator who creates transparency and trust
Comfortable having difficult performance conversations respectfully
Mindset
You enjoy being close to the detail.
You take pride in creating clarity and predictability.
You genuinely want others to succeed.
You are comfortable saying no.
You challenge deals.
You hold standards - fairly and consistently.
You balance empathy with accountability and bring structure without creating fear.
How we measure Success?
Performance Indicators:
Percentage of AEs and BDRs achieving quota
Forecast accuracy (weekly, monthly, quarterly)
Pipeline coverage relative to quota
Deal slip rate and stage conversion metrics
CRM hygiene and sales process compliance
Team engagement and voluntary attrition
What success feels like:
Sales reps feel supported and clear on expectations
Leadership trusts the forecast
Pipeline risks are surfaced early
Deals progress with discipline, not hope
Revenue delivery feels controlled, not reactive
Why join FinDock?
Make an impact
You bring predictability and confidence to revenue delivery. Your leadership directly impacts company growth and team success.
Grow with us
As FinDock scales, this role can expand into broader leadership responsibility - but its core will always remain execution excellence and performance delivery.
Enjoy our perks
Stock Appreciation Rights • Hybrid working (3 days in Woerden if based in NL) • 25 vacation days • Paid volunteer time • Pension contribution • €5K personal development budget
Thrive in our culture
Join a team of curious explorers, passionate self-starters, and resilient collaborators.
We challenge with care, learn continuously, and win together - all while being a Great Place to Work®, top-rated four years in a row.
Because at FinDock, happiness isn’t just for our customers - it’s for our team too.
📞 Ready to lead with clarity and deliver with confidence? Contact Boryana Delcheva. We’re excited to meet you.
