Job description
Fingerprint empowers developers to stop online fraud at the source.
We work on turning radical new ideas in the fraud detection space into reality. Our products are developer-focused and our clients range from solo developers to publicly traded companies. We are a globally dispersed, 100% remote company with a strong open-source focus. Our flagship open-source project is FingerprintJS (20K stars on GitHub).
We have raised $77M and are backed by Craft Ventures (previously invested in Tesla, Facebook, Airbnb ), Nexus Venture Partners (previously invested in Postman, Apollo.io, MinIO, Druva) and Uncorrelated Ventures (previously invested in Redis, Rollbar & Gradle).
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates’ personal and financial information through fake interviews and offers. All Fingerprint recruiting email communications will always come from the @fingerprint.com domain. Any outreach claiming to be from Fingerprint via other sources should be ignored.
We’re looking for an Enablement Program Manager to own the organization, delivery, and continuous improvement of onboarding and enablement programs for our global revenue organization. This role will serve as the facilitator of a world-class new hire onboarding experience while also administering and optimizing our enablement platforms (CMS/LMS).
By combining curriculum design, program facilitation, and platform governance, you’ll enable our teams to scale efficiently and consistently as we grow.
This is a high-impact opportunity to build at scale, own meaningful business outcomes, and help shape the future of how Fingerprint develops and supports our customer-facing teams.
What You’ll Do
Onboarding & Curriculum
- Own the full lifecycle of revenue onboarding programs
- Build structured, role-specific onboarding paths for AEs, SEs, CSMs, and other GTM functions.
- Continuously refresh onboarding to reflect product updates, process changes, and evolving role requirements.
CMS / LMS Administration
- Manage user governance, permissions, and content lifecycle.
- Structure and input lessons, organize content libraries, and ensure ease of access for global teams.
Program Management
- Serve as the key point of contact for onboarding and everboarding feedback.
- Manage multiple cohorts and workstreams simultaneously, ensuring deadlines and deliverables are consistently met.
Analytics & Continuous Improvement
- Track KPIs such as time to productivity, certification completion, and content engagement.
- Analyze program feedback and performance data to identify gaps and inform ongoing optimization.
How Success Will Be Measured
- Reduced Ramp Time: Decrease average time-to-first-deal/quota across AEs and other revenue roles.
- Platform Utilization: Drive adoption and engagement of the CMS/LMS, with clear reporting on content usage, certification completion, and learner activity.
- Program Effectiveness: Measurable improvements in onboarding satisfaction, everboarding participation, and manager-reported readiness.
- Departmental measure: Cross-Functional Alignment: Positive feedback from Sales, CS, and Marketing stakeholders on enablement program impact.
What You’ll Bring
- 4-6 years of professional experience, with at least part of that time spent in Enablement or Learning & Development.
- Proven success designing and scaling onboarding programs that reduce ramp time and drive measurable results.
- Hands-on experience administering a CMS/LMS (ideally Seismic).
- Strong facilitation and communication skills.
- Exceptional program/project management skills with the ability to handle multiple priorities in a fast-paced environment.
- Creativity , enthusiasm, and passion.
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates’ personal and financial information through fake interviews and offers. All Fingerprint recruiting email communications will always come from the @fingerprint.com domain. Any outreach claiming to be from Fingerprint via other sources should be ignored.
Offers vary depending on, but not limited to, relevant experience, education, certifications/licenses, skills, training, and market conditions.
Due to regulatory and security reasons, there’s a small number of countries where we cannot have Fingerprint teammates based. Additionally, because Fingerprint is an all-remote company and people can join our workforce from almost any country, we do not sponsor visas. Fingerprint teammates need to be authorized to work from their home location.
We are dedicated to creating an inclusive work environment for everyone. We embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to our workplace. Fingerprint strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront in helping us promote and sustain an inclusive workplace. We highly encourage people from underrepresented groups in tech to apply.
If you are applying as a resident of California, please read our CCPA notice here
If you are applying as a resident of the EU, please read our GDPR notice here
