Job description
Company Description
Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.
There’s another option. Freshworks. With a fresh vision for how the world works.
At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world.
Fresh vision. Real impact. Come build it with us.
Job Description
We are seeking a Corporate FP&A Manager to make meaningful contributions to planning, analysis, reporting, and strategy in support of our rapidly growing organization. In this role, you will partner with key stakeholders across the organization and be responsible for implementing and driving process improvements, delivering value-added business analysis, and defining and reporting meaningful financial and operational metrics that lead to informed business decision-making. This is a great opportunity for someone interested in a high-impact FP&A role with a company that offers opportunities for growth and development.
Key Responsibilities:
- Manage and coordinate the development of annual and recurring forecasts, focusing on the underlying business drivers and key financial operating metrics to align with long-term objectives.
- Preparation, consolidation, variance analysis, and communication of deliverables of the monthly close cycle, partnering closely with FP&A and Accounting to ensure accurate forecasts are achieved.
- Partner with key stakeholders across the organization, including within Finance and Accounting, Investor Relations, and Corporate Development, to provide narrative insights on current and expected future performance.
- Subject matter expertise across key financial data and customer metrics, with the ability to synthesize inputs and connect insights, and partner cross-functionally to seek out opportunities for process improvement and automation.
- Build and scale financial models to support business decisions by assessing historical trends, structuring and extracting data, and designing forecast drivers to support models.
- Support in the production of monthly, quarterly, and annual financial results and deliverables to the executive team, the Board of Directors, and investors.
- Provide analytical, financial modeling, and decision-making support for ad-hoc and special projects.
Please note this is a hybrid role with onsite expectations of 3x/week (Tues - Thurs) from our San Mateo, CA headquarters.
Qualifications
- 5+ years of FP&A experience, ideally in a SaaS company
- Demonstrated experience using financial systems, ideally with NetSuite and Adaptive Planning
- Advanced proficiency in financial modeling and analysis techniques
- Expert user of Microsoft Excel and Google Sheets, Power BI experience preferred
- Strong drive for data integrity, building processes, and reaching solutions from scratch
- Growth mindset with demonstrated ability to learn quickly
- Excellent communication and presentation skills, attention to detail, and a sense of urgency
Additional Information
The annual base salary range for this position is $143,000 - $190,000.
Compensation is based on a variety of factors, including but not limited to location, experience, job-related skills, and level. Bonus/ equity may be available.
At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.
