Job description
The Accounts Receivable Supervisor is responsible for overseeing daily operations of the Accounts Receivable (AR) team, ensuring timely and accurate billing, collections, and account reconciliations. This role will supervise AR staff, manage customer escalations, and maintain strong documentation practices. The ideal candidate will have proven leadership experience in AR, excellent communication skills, and the ability to thrive in a fast-paced environment.
Key Responsibilities
- Supervise and support the Accounts Receivable team in daily operations, including billing, collections, and cash application.
- Monitor AR aging reports and work with Collections Specialists to ensure prompt follow-up and resolution of past-due accounts.
- Oversee customer invoicing processes to ensure accuracy and compliance with company policies.
- Handle customer escalations professionally, partnering with internal teams to resolve payment or billing issues.
- Perform and review complex account reconciliations and adjustments.
- Assist in the development and implementation of AR documentation, policies, and procedures to enhance efficiency and accuracy.
- Generate and analyze AR reports to provide insights on collection trends, DSO, and cash flow.
- Support month-end and year-end closing processes, ensuring timely and accurate reporting.
- Coach and mentor team members including but not limited to identifying areas for growth and training.
- Collaborate with the AR Manager on process improvement initiatives and system enhancements.
Qualifications Required:
- Bachelor’s degree in Accounting, Finance, or related field or equivalent work experience.
- Minimum of 3–5 years of Accounts Receivable experience, including at least 2 years in a supervisory or team lead role.
- Strong understanding of AR processes, billing systems, and collections best practices.
- Excellent analytical and problem-solving skills.
- Proficiency in Excel and accounting/ERP software (e.g., NetSuite, SAP, Oracle, or similar).
- Strong attention to detail with exceptional organizational and communication skills.
Preferred:
- Experience in a technology or SaaS company.
- Knowledge of revenue recognition and subscription billing models.
- Familiarity with automation tools for AR and collections processes.
Key Competencies
- Leadership and team development
- Customer service orientation
- Process improvement mindset
- Accountability and integrity
- Effective cross-functional collaboration
About Future Tech Enterprise, Inc.
Future Tech Enterprise, Inc. is a recognized leader in delivering enterprise IT solutions and services to commercial, federal, and global clients. We are proud partners with technology innovators such as Dell Technologies, NVIDIA, Dell, Cisco, and others, helping our customers transform operations and drive digital modernization.
Why Join Future Tech
- Influence the future of a rapidly evolving enterprise technology leader.
- Collaborate with industry giants and public sector innovators to co-create impactful solutions.
- Enjoy a dynamic, entrepreneurial culture with a clear executive mandate for innovation.
#LI-Remote #FutureTechJob #LI-SG!
Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.
