Job Description
At GoGlobal, the Manager, Accounting Services is the team lead for a group of Specialists and Associates delivering full-set bookkeeping and accounting services to a portfolio of clients across multiple jurisdictions. You are accountable for the quality and timeliness of your team’s deliverables, the development and performance of your Specialists, day-to-day management of client relationships within your portfolio, and the operational health of the team — including arranging backup and capacity coverage. You are the first technical escalation point for your team and the senior operational point of contact for clients in your portfolio, escalating tax-advisory or complex regulatory matters to the Regional Product Owner (RPO), ATP as appropriate. While the team is based regionally, the function serves clients globally; flexibility on working hours is part of the role to provide adequate time-zone coverage.
Roles & Responsibilities
Team Leadership
- Lead, supervise, and develop a team of Accounting Specialists and Associates, setting clear expectations, allocating work across the team, and balancing capacity, deadlines, and individual development needs.
- Conduct regular performance check-ins, set objectives, identify training needs, and support the professional growth of each team member.
- Arrange backup and continuity coverage across the team so that client service is uninterrupted during leave, illness, or peak periods.
- Build the team’s capability across the jurisdictions GoGlobal supports, including bookkeeping conventions, local compliance requirements, and statutory reporting requirements outside the team’s home region.
Quality Review & Technical Oversight
- Review work prepared by Specialists — full sets of accounts, bookkeeping entries, analytical schedules — for accuracy, completeness, and compliance with applicable accounting standards.
- Serve as the first technical escalation point for the team on accounting, bookkeeping, and compliance questions arising from client work.
- Escalate tax-advisory, complex technical accounting, or unusual regulatory matters to the RPO, ATP.
- Ensure all team deliverables meet GoGlobal’s quality standards, internal controls, and client SLAs.
Client Portfolio Management
- Own day-to-day client relationships across an assigned portfolio of accounts, managing expectations on deliverables, timelines, and scope.
- Serve as the senior operational point of contact for clients on the work GoGlobal delivers, addressing escalations and resolving issues promptly.
- Support new clients onboarding within the portfolio, ensuring smooth transition, embedded processes, and a positive early experience.
- Proactively identify portfolio risks — resourcing pressure, quality concerns, scope creep, client satisfaction — and address them before they escalate.
Process & Continuous Improvement
- Drive process improvement within the team, identifying inefficiencies and applying standardised approaches across the portfolio.
- Maintain and continuously improve SOPs, working papers, and process documentation for the team’s recurring work, in line with standards defined by the Global Process Manager (GPM) and approved by the GPO.
- Apply AI-assisted tools and automation thoughtfully within day-to-day accounting work to improve accuracy, efficiency, and turnaround across the portfolio.
- Champion the adoption of new accounting systems, tools, and process changes
Compliance & Audit Support
Ensure all team work complies with applicable accounting standards, GoGlobal internal policies, and jurisdiction-specific compliance requirements.
Support internal and external audits as required — providing accurate working papers, supporting documentation, and accounting context.
Bachelor’s degree in Accounting, Finance, or a related field; CPA, CA, ACCA, or equivalent professional qualification preferred.
5+ years of experience in accounting, finance operations, or BPO / shared services environments.
2+ years leading or supervising a team of accounting professionals, with demonstrated ability to develop people and manage performance.
Hands-on experience reviewing full sets of accounts and managing a client portfolio.
Strong grasp of accounting principles and ability to handle technical questions at the team-lead level, with sound judgement on what to escalate.
Demonstrated experience managing accounting work across multiple jurisdictions — willingness to learn additional jurisdictions as the portfolio grows.
Proficiency in ERP / accounting systems (Xero, QuickBooks, SAP, Oracle, or equivalent); familiarity with automation tooling is an advantage.
Strong analytical and problem-solving skills.
Excellent communication skills, both written and verbal.
Comfort working with AI-assisted tools and an openness to AI literacy as the function evolves.
Flexibility on working hours — willingness to work occasional extended hours to provide time-zone coverage for clients across regions.
Additional language proficiency is a plus.
Experience in a BPO, shared services, EOR, or outsourced accounting environment is a plus.
ABOUT US
GoGlobal is the leading professional services company to guide, establish and manage global operations with compliance and confidence. We bring the human touch to entering new markets and consolidating vendors through a single point of management. With a presence in over 140 countries on six continents and growing, we make running a global business easy.
Business & Corporate Services provided:
- Entity Solutions: Entity establishment, Corporate secretarial & directorship services, Domicile services, Dormancy/Liquidation
- HR Solutions: Global recruitment, Employer of Record (EOR), Agent of Record (AOR), Global benefits, Global payroll, International HR Consulting
- Finance Solutions: Accounting & Tax
For more information, please visit GoGlobal.com
OVERVIEW
We Measure Success by Results, Not Hours Worked
No timesheets.
At GoGlobal, we give you the autonomy to make decisions that create real impact. We prioritize results over hours worked, focusing on quality of outcomes rather than tracking time.
As a privately owned company, we are free from the pressures of venture capital or private equity investors demanding exponential growth in unreasonable time frames.
Sometimes, things just take time to do well. In our business, delivering great results is a process - and we’re committed to doing it right.
We are not for sale. We believe that financial success is a natural outcome of our work, not the primary goal. Unlike many investors who view money as a goal, our focus is on long-term growth and sustainable success.
We are a global team, built for those who want to go further. Here’s what your career at GoGlobal looks like:
- A company small enough for your voice to be heard meaningfully, yet large enough to make a global impact
- Collaborating with a diverse, global and supportive team
- Built for the long-haul - no VC or PE pressure, just a focus on sustainable growth
WHY WE ARE DIFFERENT
We Make Growing Your Career Possible
We operate with the benefits of a partnership without the complexities of a partnership. Our hybrid partnership-corporate model offers all employees the opportunity to become a partner, while maintaining a streamlined corporate structure so that decisions are made quickly
We do not offer equity plans. As we are not for sale and are not chasing an exit, “stock options” hold little value in our business model. Instead, we provide opportunities for outstanding employees to make partner and share in the profits. We believe it’s better to build lasting value than to chase a one-time payout
We prioritize organic and sustainable growth. Expanding operations quickly by way of mergers and acquisitions might seem appealing, but the reality is integrating diverse cultures can be challenging. We’re proud of our own culture and prefer to grow it our way
We’re global. We offer career opportunities across the world-whether it’s new job roles or international locations
English is our official language, but for many, it’s our second language. We embrace this and find it rewarding communicating with colleagues from all over the world
We are not a family. We operate more like a high-performing sports team where each individual’s contribution is crucial to our collective success
We keep things simple and collaborative. Our structure makes it easy for teams to work together across borders so we can serve our clients with global needs more effectively. Unlike big, siloed companies, we work seamlessly to handle international deals without the headaches of territorial ownership
We believe in transparency and trust. Every month, we share our financials with the team so everyone knows where we stand and what’s coming next. It’s all about open communication, building trust and empowering every individual to be part of our journey. We don’t tell you what to think - we provide the information you need to make your own informed decisions
We believe flexibility drives success. Our company is built on trust, and that’s why we embrace fully remote work, and hybrid options in some countries. Forget rigid office routines - it’s old school! This flexibility fuels productivity, strengthens our workforce, and ensures we remain agile in a fast-changing world.
Ready to take the next step in your career with us? Apply now!
**Kindly review the provided privacy notice ( LINK ) to gain a comprehensive understanding of our policies and practices governing the treatment of your Personal Data.
