Job description
Today’s complex, fast-paced systems have become a minefield of reliability risks—any of which could cause an outage that costs millions and destroys customer confidence. That’s why high-availability teams use the Gremlin to find and fix reliability risks before they become incidents.
Gremlin Reliability Platform helps software teams proactively monitor and test their systems for common reliability risks, build and enforce reliability standards, and automate their reliability practices organization-wide. As the industry leader in Chaos Engineering and reliability testing, we work with hundreds of the world’s largest organizations where high availability is non-negotiable.
About the Role of Enterprise Account Executive
Gremlin’s sales team is growing, and we’re seeking a passionate and entrepreneurial Account Executive to help the company scale. This role will play a vital role in bringing on Gremlin’s initial customers, ensuring their success, and generating post sales expansion and growth within existing accounts.
You’ll bring credibility and relationships to bear as you expand trials and build pipelines. Working with a Solution Architect partner and directly with the leadership team, you’ll be central in building the company and the function, fostering a customer-centric culture that will drive the company into its next stage of growth.
In this role, you’ll get to:
- Prospect into Enterprise sized companies while managing an efficient sales process
- Negotiate favorable pricing and business terms with large commercial enterprises by selling value and ROI
- Manage a set of existing customers, ensure existing customer success, identify and pursue upsell opportunities within existing customer set
- Have an intuitive sense of required steps to close business and gain customer validation
- Identify a robust set of business drivers behind all opportunities
- Ensure high forecasting accuracy and consistency
- Maintain, build and manage specific relationship maps for your territory including existing relationships and aspirational contacts
We’ll expect you to have:
- 5+ Years Enterprise Field Role (or mix of mid-market and enterprise) 2 years in Enterprise
- Sold into large fortune 1000 companies
- Proven ability to hunt and win new logos
- Ability to land and expand enterprise customers
- Deal sizes have been large mid-market 100k+ or enterprise 1m+
- Demonstrated excellence in consistently overachieving plan
- Excellent communicator and presenter who can represent the company and the product independently
- Collaborative team player who works well with internal team and solves for customer as well as company
- High aptitude to understand how Reliability technical strategy correlates to their customers business value and use cases
Bonus Experience:
- Deep contacts, previous customers, and successful track record selling to Engineers in a technical space
- Domain exposure to APM, DevOps, Microservices, Performance/Testing space.
- Recent experience working for an emerging tech company
*The role does not offer sponsorship employment benefits.
**If you don’t think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box—we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
Gremlin offers a competitive total rewards package, which includes:
Base salary Equity Healthcare, dental, and vision benefits 401(k) with employer match. Variable compensation for specific roles.
Compensation is based on the candidate’s skills and qualifications. The estimated annual salary for this role at Gremlin is $140-160K.
About Gremlin:
Gremlin is a team of industry veterans and people eager to learn from one another. We set the standard for reliability and equip leading organizations with the mindset and expertise needed to drive reliability improvements that move the world forward. We’re backed by top-tier investors Index Ventures, Amplify Partners, and Redpoint Ventures. Our customers love us, and we’re thrilled to be a partner in their success.
What Do We Care About:
We Care about our People People are our critical differentiators. The company strives to treat our people with respect, empathy, and dignity. We expect that our people will treat each other similarly. In both cases, we will assume good intent. All are welcome at Gremlin. We know our differences make us stronger and that our best ideas and contributions can come from anyone at any level. We Care about Collaboration Gremlin is strongest when we come together as one team with shared goals. Be the glue, not the glitter. But as a remote company, teamwork and collaboration won’t happen by accident. We approach every challenge as a shared challenge. We rely on each other for diverse perspectives and creative ideas. We celebrate our wins as a team. We Care about Results Be high productivity, low drama. Results matter. To keep our pace, everyone owns the outcomes of their actions and takes action when needed. We reward speed over perfection. We empower each other to iterate and experiment.
You are welcome at Gremlin for who you are. The more voices and ideas we have represented in our business, the more we will all flourish, contribute, and build a more reliable internet. Gremlin is a place where everyone can grow and is encouraged. However you identify and whatever background you bring with you, please apply if this sounds like a role that would make you excited to come into work everyday. It’s in our differences that we will find the power to keep building a more reliable internet by building and designing tools used by the best companies in the world.
Visit our website to learn more - https://www.gremlin.com/about
