Job description
About Hightouch
Hightouch’s mission is to empower everyone to take action on their data. We’ve pioneered the Composable Customer Data Platform (CDP), which helps companies use their own data warehouse to collect, prepare, and activate customer data for marketing personalization and business operations. Traditionally, acting on data has required engineering time and bandwidth, and left most business users stuck with charts and reports that are unable to take automated action on their data. With Hightouch, every business user, without writing any code, can activate data to streamline critical processes, improve marketing performance, and scale operations.
Our team operates with a focus on making a meaningful impact for our customers. We believe in approaching challenges with a first principles thinking mindset, moving quickly and embracing our value of efficient execution, and treating each other with compassion and kindness. We look for team members that are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.
Hundreds of companies use Hightouch, including Spotify, Ramp, Retool, NBA, Plaid, and Betterment. We’re based in San Francisco, are remote-friendly, and backed by leading investors such as Amplify Partners, ICONIQ Growth, Bain Capital Ventures, Y-Combinator, and Afore Capital.
About the Role
We’re seeking a Revenue Enablement Program Specialist to join our team and serve as the operational backbone of our Sales Enablement function. This US-based role will lead the coordination and delivery of onboarding programs, manage key enablement tools, ensure content remains current and accessible, and support the execution of major enablement initiatives across the sales organization.
You’ll be responsible for driving structure, scale, and consistency in how we enable our teams while managing multiple concurrent programs and stakeholder relationships. The ideal candidate brings 2-3+ years of enablement, L&D, or GTM operations experience with a proven track record of managing complex programs and driving measurable improvements through systematic execution. This is a critical opportunity to build scalable enablement infrastructure that supports our rapid growth and sales excellence.
Program Management & Operations
- Lead onboarding logistics including schedules, calendar invites, welcome sessions, and coordination across all new hire cohorts
- Design and maintain scalable onboarding journeys and curriculum using structured frameworks with clear competency milestones
- Administer enablement tools and platforms ensuring seamless user experience and optimal system performance
- Develop project plans and track execution milestones across multiple concurrent enablement initiatives
Content Management & Quality Control
- Maintain centralized enablement content libraries with rigorous version control and accessibility standards
- Coordinate cross-functional enablement initiatives ensuring alignment between sales, marketing, and product teams
- Support rollouts of strategic projects including sales process updates, certifications, and new tool implementations
- Create and manage surveys, trackers, and reports to measure training effectiveness and program impact
Stakeholder Communication & Coordination
- Own internal communications and stakeholder updates across all enablement programs and initiatives
- Partner with RevOps to track KPIs and impact metrics tied to enablement outcomes and sales performance
- Build and manage dashboards, stakeholder maps, and change management plans for major rollouts
- Facilitate ongoing coordination through regular check-ins, quarterly business reviews, and program updates
About You
Experience & Background
- 2-3+ years experience in sales enablement, L&D, onboarding, GTM operations, or training coordination
- Proven track record of managing complex programs that drive measurable improvements in operational efficiency
- Experience with enablement tools and CRMs including Gong, Seismic, Salesforce, Glean, or similar platforms
- Background in cross-functional coordination and stakeholder engagement across diverse teams
Core Competencies
- Strong attention to detail, organization, and ability to manage multiple moving parts simultaneously
- Clear communicator with strong relationship-building skills and ability to influence without authority
- Self-starter who thrives in fast-paced, collaborative environments with competing priorities
- Data-driven mindset comfortable measuring outcomes, analyzing performance metrics, and driving continuous improvements
- Project management expertise with ability to maintain quality standards while meeting aggressive deadlines
The salary range for this role is $120,000-$150,000. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.
