Job Description
Description
NOTE: This is a FULLY remote role, but the candidate must be based within Europe to collaborate with their team, peers, and customers. You do not have to be in the specific country or city shown in this listing, but please only apply if you are physically based within Europe.
Hostaway is a SaaS startup that is transforming the vacation rental industry. With innovative solutions and partnerships with giants like Airbnb, VRBO, and Booking, we’re taking on the competition and winning. Leveraging our customer-centric core values, we consistently deliver results that encourage growth, learning, and innovation for our team, our customers, and the industry.
Profitable, high-growth, and the first short-term rental PMS unicorn 🦄. Join us at our most exciting stage yet! Learn more about our recent valuation and story here.
We are seeking an experienced and self-motivated Salesforce Administrator to join our dynamic team. You will be joining a small team responsible for the health, configuration, and continuous improvement of our Salesforce environment. You will work closely with our Sales, Marketing, and Customer Success teams to translate business needs into effective technical solutions within the Salesforce platform.
The ideal candidate thrives in a fast-moving startup environment, is comfortable with ambiguity, and is a proactive problem-solver who can manage multiple priorities and drive projects to completion with minimal supervision.
About the role
System Administration: Serve as a key member of the Salesforce team administrator for the Salesforce.com environment. Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows, and other routine tasks.
User Support: Act as the first line of support for all Salesforce users. Contribute to creation and maintenance of documentation on processes, policies, and application configuration. Provide technical support to the enablement team
Configuration & Customization: Design, build, and maintain custom objects, fields, validation rules, process builders, flows, and page layouts to meet evolving business requirements.
Data Management: Manage data integrity through data loading, cleanup, and de-duplication. Implement best practices for data governance.
Process Improvement: Collaborate with stakeholders across the company to identify, diagnose, and resolve issues and to recommend and implement process improvements within Salesforce.
Integrations: Manage and maintain integrations with third-party applications and systems connected to Salesforce.
Reporting & Analytics: Develop and maintain custom reports, dashboards, and analytics to provide actionable insights and track key business metrics.
Requirements
5+ years of hands-on experience as a Salesforce Administrator.
Proven experience working in a fast-moving, agile SMB (Small to Medium-sized Business) environment.
Salesforce Administrator / Platform App Builder certifications
Strong proficiency in Salesforce configuration, and automation
Demonstrable ability to meet deadlines, handle and prioritize simultaneous requests, and manage projects independently
Excellent problem-solving skills and the ability to translate business needs into technical solutions.
Strong communication and interpersonal skills, with the ability to work effectively with a remote, cross-functional team.
What we offer
Competitive Compensation: We offer competitive pay based on market rates in the country of the applicant.
100% Remote: Enjoy the freedom to work from anywhere within your country of residence—be it a co-working space, your home office, or even your dining room table. The choice is yours. Just don’t ask to work in our office (we don’t have one).
Equity: Every role in our company comes with valuable stock options in a fast-growing and profitable company. This ensures we all share in the company’s success.
Values-Driven Leadership: Our Core Values are not just words we’ve written to make us feel good. We leverage them daily when making strategic and tactical decisions.
Professional Growth: Our rapid growth offers unparalleled learning and development opportunities, along with a multitude of career advancement opportunities.
Annual Paid Leave: The specific amounts vary by country and are aligned with country and/or contract-specific norms.
Geographic Specific Benefits: As an international employer, we offer different country-specific benefits such as Health Insurance and Pensions in countries where these perks are customary. The specifics depend on the country of the applicant.
Dynamic Team Culture: As a global company with team members in over 40 countries, our diverse and international culture fuels our innovation and creativity, providing a key pillar to our success (and making it a lot of fun to work here).
Thank you for your interest. If you apply for this role, you will receive an email from our Talent Acquisition team after your application has been reviewed alongside the qualifications for this role and the qualifications of others who have applied.
